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Crowley · 1 day ago

Administrator, Crewing

Jacksonville, FL

Full-time

Hybrid

Entry Level

1+ years exp

Crowley is on a mission to become the world's most sustainable and innovative maritime, logistics, and technology company. The Administrator, Crewing is responsible for overseeing the proper manning of vessels, ensuring mariners have the required qualifications, and coordinating travel to fill billets.

Business DevelopmentLogisticsMarketing

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Serve as the subject matter expert on crewing, working independently with minimal supervision

Ensure vessels are staffed with qualified, physically fit, and capable mariners for all required positions

Verify validity and currency of crew documents, credentials, training, medical clearances, and drug-free requirements

Coordinate crew travel to and from vessels in a cost-effective manner

Interpret and apply multiple union contracts, customer requirements, and regulatory standards

Prepare and maintain accurate personnel records in coordination with other company departments

Identify and address discrepancies or expirations in personnel qualifications

Assist in identifying training needs and developing training plans

Support crew development initiatives and succession planning strategies

Forecast crew rotations based on mariner skill level, training, availability, and security clearance requirements

Provide high-quality customer service and direct communication regarding mariner assignments

Collaborate with union hiring halls to dispatch mariners and assist in grievance resolution processes

Contribute to the standardization and streamlining of departmental processes and training programs

Generate reports on manpower, work utilization, and assignments as required

Participate in unemployment hearings when necessary

Qualification

Crew managementMicrosoft OutlookMicrosoft ExcelOracleNS5Multi-taskingCommunication skillsProblem-solvingProject management

Required

High School or GED

1 to 3 years of experience in marine crewing operations or Associate/Bachelor's degree

Ability to multi-task

Ability to solve problems

Ability to demonstrate excellent communication skills, written and verbally

Ability to apply skill sets and demonstrate proven experience developing, improving, and streamlining processes to meet established goals and objectives

Ability to effectively manage projects that may vary in nature and scope

Must be available/on-call after hours for emergency crew requests

May require travel to multiple locations

Microsoft Outlook

Microsoft Excel

Oracle

NS5

Anderson-Kelly web portal

SIU web portal

AMO web portal

USCG web portal

Benefits

Competitive pay with recognition programs

Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays

Leave and family support: parental leave and sick leave

Learning and growth: access to training and development for continuous skill development

Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

Company

Crowley

Glassdoor3.5

Crowley is a Driving Digital Transformation and enabling the business units with initiatives like Industry 4.0, Enterprise systems.

Founded in 1890

Anchorage, Alaska, USA

5001-10000 employees

https://www.crowley.com

H1B Sponsorship

Crowley has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (6)

2023 (9)

2022 (11)

2021 (12)

2020 (7)