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Rose Paving LLC · 1 month ago

Account Manager-

South Windsor, CT

Full-time

Onsite

Entry Level

1+ years exp

Rose Paving LLC is a company with a rich 50-year history dedicated to quality and client satisfaction. They are seeking an Account Manager to play a vital role in sales operations, responsible for conducting field estimates, submitting proposals, and nurturing client relationships to ensure excellent service and support.

Building MaterialReal Estate

Responsibilities

Collaborating with the team to close deals based on submitted estimates and working toward achieving our annual sales goals

Conducting field measurements to accurately assess the scope of work for repairs

Traveling to meet with both current and prospective customers to showcase our services and generate new orders

Responding promptly to customer inquiries, ensuring they feel valued and supported

Accurately entering customer sales data into our systems to support our operations

Investigating and resolving customer challenges, turning issues into opportunities for improvement

Serving as a trusted advisor to our clients, offering guidance and building strong partnerships

Meeting directly with clients to foster professional relationships and enhance their experience

Facilitating communication between the sales and operations departments for smooth collaboration

Qualification

Customer relationship managementField measurementsBachelor's degree in business managementSpreadsheet software proficiencyPresentation skillsMathematical conceptsAttention to detail

Required

Bachelor's degree in business management, or equal experience

1-2 years of experience or a recent college graduate with an attention to detail

Proven ability to respond effectively to common inquiries and resolve complaints from customers, regulatory agencies, and business community members

Experience in presenting information confidently to top management, public groups, and boards of directors

Solid grasp of general mathematical concepts to support decision-making and analysis

Strong proficiency in spreadsheet software and word processing, enabling efficient data management and documentation

Willingness to travel up to 30% of the week while effectively managing your workload

Engage daily with clients, skillfully handling challenging situations and resolving issues promptly

Communicate clearly and persuasively, actively seeking customer feedback to enhance our service

Balance team and individual responsibilities, fostering a positive team spirit and prioritizing collective success

Stay informed about market trends and competition, focusing on cost-saving measures that contribute to our growth

Show respect for cultural differences and promote a welcoming, harassment-free environment

Maintain consistent attendance and punctuality, ensuring responsibilities are covered when absent, and embrace the opportunity to work long hours when necessary to achieve our goals together