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MassMutual · 5 days ago

Business Analyst Enterprise Automation

Springfield, MA

Full-time

Hybrid

Senior Level

5+ years exp

MassMutual is a company focused on revolutionizing business operations through automation. The Enterprise Automation Business Analyst will work with business teams to identify automation opportunities, lead feasibility analysis, and maintain relationships with partners to enhance process efficiency and productivity.

FinanceFinancial ServicesInsuranceLife InsuranceRetirement

H1B Sponsor Likely

Responsibilities

Work closely with business teams to review their processes end-to-end

Identify opportunities for building automation using RPA software

Suggest process improvements to make automation viable

Lead the RPA team in feasibility analysis

Prepare detailed process analysis and automation requirement documentation

Work directly with developers and testers to solution new automation implementations

Maintain an ongoing relationship with business partners and technology partners

Qualification

RPA implementationProcess analysisProcess improvementRPA toolsProcess documentation toolsAnalytical skillsCommunication skillsInterpersonal skillsRelationship buildingTeam orientedSelf-starter

Required

Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field

5+ years of related experience in Business Analysis, preferably within the technology or financial services industry

2+ years of experience in process analysis / continuous improvement, preferably within financial services industry

Preferred

Proven experience in process analysis, process improvement, and RPA implementation

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Effective relationship building skills

Ability to work independently and collaboratively in a fast-paced environment

Comfortable with ambiguity and unexpected challenges in an environment in its' early stages of continuous improvement

Affinity for a high-performance, project-oriented work environment; ability to pivot to critical path tasks as necessary

Experience with RPA tools like UiPath, Automation Anywhere, or Blue Prism is highly desirable

Proficiency in process documentation tools such as Visio, Lucidchart, or similar

Proficiency in Microsoft Office suite (PowerPoint, Excel, Word)

Experience with Intelligent Document processing, OCR/IDP, NLP, Agentic AI or other Artificial Intelligence automation capabilities is highly desirable

Team oriented individual and self-starter who excels at learning new processes and business functions

Enthusiasm to work with a global team

Company

MassMutual

Glassdoor3.9

MassMutual is a mutual life insurance company that provides investment management and trust services.

Founded in 1851

Springfield, Massachusetts, USA

5001-10000 employees

https://www.massmutual.com/

H1B Sponsorship

MassMutual has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (96)

2024 (94)

2023 (66)

2022 (115)

2021 (121)

2020 (73)