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Marcus Food Company · 1 week ago

MFC Sales Manager

United States

Full-time

Remote

Entry, Mid Level

$80K/yr - $127K/yr

1+ years exp

Marcus Food Company is bringing efficiency and transparency to the protein trading industry. They are seeking a Sales Manager to cultivate and scale a high-performing sales team that meets and exceeds goals while providing exceptional customer experiences.

Financial ServicesFood and Beverage

Responsibilities

Sales Growth

Ensure continuous revenue growth and all other identified team performance metrics

Identify opportunities to grow market share, increase wallet share of owned accounts, and acquire new customers

Team Management

Resolve team member disputes through fair and equitable arbitration

Maintain high morale and limit attrition

Manage risk and service quality for sales team members through audit and enforcement of policy & process adherence, including but not limited to, reviewing submitted orders for errors, addressing sales-owned Operational Errors, Quotes process, Inventory Policy, HR policies, and general standards around risk mitigation, profitability, and value alignment

Team Member Development

Performance management and development planning at all stages of the team member lifecycle

Support the sales team through weekly 1 on 1 connects with direct reports to ensure company KPIs, objectives, and sales member growth are supported

Dedicated coaching and mentorship for new hires, including call shadowing and side-by-side calling as new hires prospect and work leads

Continuous education development and planning to support the company's objectives and sales growth

Sales Process & Business Development

Help define and implement more structured Sales Processes

Identify missed account opportunities and support the sales team in account plans to deepen relationships

Work closely with our Business Development team with warm lead hand-offs

Ensure maximum ROI with conferences and account visits

Interdepartmental Collaboration

Prompt, accurate, and professional response to all requests for data, insights, reporting, or other information

Support the rollout of new processes & initiatives and manage sales team members' adoption and adherence

Organizational Strategy

Generate, oversee, maintain, and provide accurate information and insights as expected and requested by organizational leaders

Execute and support organizational initiatives (Rocks, etc.) within the sales team

Organize and deliver sales and market content to the organization through participating in and or running company meetings

Thoughtful and data-driven forecasting of sales performance

Market Awareness

Use industry resources and internal experts to identify and forecast market trends and customer needs

Collaborate with procurement to identify opportunities for speculation as they arise and submit to Director for approval

Qualification

Protein sales experienceCustomer service excellenceSales process developmentMarket awarenessTeam managementInterdepartmental collaborationCoachingPerformance managementData-driven forecastingGoogle Workspaces AppsZoho toolsMS Office / TEAMsSlackMac OSInternal CRM PlatformMentorshipCommunication skills

Required

1+ years of experience in protein sales

Proven track record of excellent customer service

Good standing in existing customer and organizational relationships

Ability to be consistently active & available during all business hours unless on PTO

[Internal Candidates] Rolling 2 quarters with good standing in all quota and other performance metrics, as well as with other team members, and not currently on a Performance Improvement Plan

Proven ability to build, maintain, and scale a book of business

Strong history of responsiveness and professionalism in interdepartmental relationships