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OneMain Financial · 1 day ago

Loan Representative - Bilingual

Fort Mill, SC

Full-time

Onsite

Entry Level

2+ years exp

OneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. The Loan Representative will serve as the initial contact for customers with various financial needs, helping them assess and identify appropriate products or services while providing exemplary customer service.

CreditFinanceFinancial ServicesInsuranceWealth Management

Responsibilities

Reach out to customers via outbound calls or responding to inbound calls from potential customers

Processing applications for multiple personal lending products

Implement key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals

Read and understand credit bureau reports and maintain a high level of personal lending product knowledge

Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance

Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment

Qualification

Bilingual in Spanish/EnglishPersonal lending product knowledgeInside sales experienceCustomer service experienceSense of urgencyBasic finance conceptsTeam collaboration skills