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PEMCO · 15 hours ago

Senior Underwriter-Analyst

WA, United States

Full-time

Onsite

Senior Level, Lead/Staff

$106K/yr - $129K/yr

8+ years exp

PEMCO is a mutual insurance company recognized for its outstanding customer service and community impact. They are seeking a Senior Underwriter-Analyst responsible for driving improvements through data-driven decision-making and individual risk underwriting.

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Comp. & Benefits

Responsibilities

Evaluate processes, tasks, and workload for opportunities to create efficiencies, automation, and optimization at an enterprise level; make improvement recommendations for agents/customers and take a lead role in implementation

Improve book quality by understanding agent/channel/book performance, designing, and implementing re-underwriting, automation, or other solutions, and monitoring results to adjust as needed to achieve targeted quality

In collaboration with UW management and Product, research and develop new tools or processes to improve accuracy in rating or underwriting and reduce gaps in premium or selection

Maintain an underwriting territory, reviewing individual risks and aggregate trends and working with agents as needed for book quality; provide relationship-oriented service to customers, colleagues, and stakeholders, including direct contact with customers

Onboard agents and agencies in collaboration with the sales management team following analysis of profitability, growth potential, risk selection and alignment with company philosophy and values. Analyze quality on all new agents and provide recommendations

Provide guidance, mentorship, and technical growth to team members through quality audits and knowledge sharing; and perform as team lead in manager's absence

Represent the department as an underwriting subject matter expert in complex company projects

Utilize analytics, quality reviews and stakeholder input to identify, address and monitor adverse selection, premium leakage gaps and program changes within the scope of underwriting

Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct

Authentically support the PEMCO Brand and constantly are on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More

Other duties as assigned

Qualification

Personal lines underwritingAdvanced Property & Casualty knowledgeChartered Property Casualty Underwriter (CPCU)Data-driven decision-makingMS Office proficiencyAnalytical thinkingCustomer service orientationProblem-solvingTeam playerConfidentiality

Required

B.A. or B.S. degree or equivalent work experience (business or related field)

8 years of experience in personal lines insurance underwriting, handling all lines for new and renewal business with increasing levels of responsibility is required

Strong analytical and organized business thinking with ability to resolve complex problems while presenting findings in a clear, concise, and understandable manner

Advanced Property & Casualty insurance knowledge

Chartered Property Casualty Underwriter (CPCU) designation

MS Office: Skilled proficiency in Excel, Word, PowerPoint, Outlook is required

Job specific: Demonstrated experience in creating and facilitating learning events on personal lines topics is required

Problem Solver: Ability to analyze, diagnose and resolve complex unstructured problems quickly, efficiently, and collaboratively

Team Player: Is responsive, flexible, and able to succeed in a team-oriented, collaborative environment, building effective working relationships and partnerships with internal partners, customers, and vendors

Customer First: Has a relentless focus on the customer and dives deep into the challenges they face with a strong customer service orientation

Confidentiality: Has a high degree of integrity and the ability to exercise discretion in confidential situations

Analytical and data-driven: Thinks analytically; a structured thinker who can put complex ideas into clear frameworks; uses data to conduct root cause analysis and develops high quality, consumable, and consistent metrics that drive strategic objectives and priorities

Benefits

Covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.

Eligible to participate in PEMCO’s 401(k) plan which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).

Vacation accrues at a rate of 10 days for new hires and increases based on a schedule to a maximum annual accrual of 25 days based on tenure.

Granted four (4) personal days immediately upon hire.

Paid holidays for the eight (8) holidays observed by PEMCO throughout the calendar year.

Granted up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status), which is approximately 28 hours more per year than the Washington state-required accrual.

In addition, PEMCO provides paid time off for bereavement, jury duty, and employee volunteering in the community.

Flexible Spending Accounts

Education Assistance Program after one year of service

Scholarship program for children of PEMCO employees after one year of service

Employee Assistance Program

Well-being program

Discretionary taxable gifts and gift cards

And other Perks & Benefits including discounts on computer software and hardware, cell phone plans, and rental cars

Discretionary bonuses

Tiered sales commissions and/or incentives (from 5-25% of employees’ monthly sales)

Employee referral bonuses

Shift differential pay