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Inside Higher Ed · 2 days ago

COMMUNICATIONS COORDINATOR, ALUMNI ENGAGEMENT, Development & Alumni Relations

Boston, MA

Full-time

Onsite

Entry Level

$23.67/hr - $28.08/hr

1+ years exp

Inside Higher Ed is seeking a Communications Coordinator for Alumni Engagement at Boston University. The role focuses on increasing alumni engagement through various marketing channels, managing email communications, and contributing to the Alumni & Friends website, while ensuring adherence to brand standards and quality assurance.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Build broadcast emails using approved content marketing solutions including Salesforce Marketing Cloud, and others, as necessary. Apply basic HTML to edit and troubleshoot email templates, ensuring proper rendering across different devices and platforms. Manage a large set of assigned email projects from start to finish. Conduct thorough testing and light copy editing of email communications. Review content for accuracy, consistency, accessibility, and brand alignment

Plan, write, and edit blog posts for the BU Alumni & Friends website. Collaborate with freelancers and student employees to create content that aligns with Advancement priorities and brand voice

Manage workload to ensure timely completion of project deliverables. Track progress, communicate updates with colleagues, and proactively adjust priorities to meet shifting deadlines

Hire, supervise, and mentor student employees supporting editorial and email projects. Assign tasks, review their work, and provide ongoing feedback to support both project needs and the students' professional growth

Qualification

Email marketing platformsContent management systemsDigital marketing analyticsProject managementDiversityInclusionContinuous improvementTeamworkStrategic thinking

Required

Bachelor's degree in communications, marketing, journalism, or related field; or equivalent combination of education, certifications, and experience in digital communications or content creation

One to three years of related experience

Strong writing and editing skills, with the ability to adapt content for different audiences and platforms (email, blog, web)

Basic knowledge of email marketing platforms such as Salesforce Marketing Cloud, MailChimp, Constant Contact, or similar

Familiarity with website content management systems (CMS) such as WordPress, or similar, and basic understanding of web design principles

Ability to manage multiple projects and deadlines, working with a diverse and collaborative set of university colleagues