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JPMorganChase · 1 day ago

Quant Analytics Associate - Consumer Corrections

Wilmington, DE

Full-time

Onsite

Entry Level

1+ years exp

JPMorganChase is a leading financial services firm, helping nearly half of America’s households achieve their financial goals. The Quantitative Analytics Associate will play a key role in identifying and resolving customer impacts due to operational disruptions, leveraging data analysis to drive strategic decisions and enhance customer service.

Asset ManagementBankingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Collaborate with key stakeholders across the firm to understand case contexts, including issues, and translate high-level requirements into detailed analytic steps

Query databases and manipulate data to identify correction populations, financials, and create execution files using account, customer, and transaction-level data

Ensure accuracy in analytics steps by paying attention to detail and supporting the independent validation team with case requirements and code

Use SAS macros or other tools to automate repetitive analytics steps across cases

Develop skills to deliver best-in-class analytics in the treatment of customer issues

Qualification

SQLSASPythonRQuantitative analysisCommunicationDetail-orientedProblem solvingMentoring

Required

Bachelor's degree in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields)

1 year of experience with SQL and at least one of the following analytical tools: SAS, Python, R

Experience working with at least one line of business within Chase Consumer and Community Banking

Strong communication skills (both written and verbal)

Detailed and quality oriented

Proven ability and commitment to mentoring junior team members

Preferred

Master's degree with code development working experience in SQL/SAS

Demonstrated ability to influence and partner collaboratively with business partners

Demonstrated advanced troubleshooting and problem-solving skills with a customer service focus

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000

New York, New York, USA

10001+ employees