Sonic Reference Laboratory · 1 month ago
Clinical Trials Assistant
Austin, TX
Full-time
Onsite
Mid Level
4+ years expSonic Reference Laboratory is a Great Place to Work certified employer dedicated to creating a supportive and inclusive environment. The Clinical Trials Assistant is responsible for operational activities supporting Phase I – Phase III clinical trials, ensuring continuity and execution of study requirements, and managing biospecimen logistics.
BiotechnologyClinical TrialsHealth CareTest and Measurement
Responsibilities
Receives sample shipments, accessions, orders, and properly handles samples being referred or internally tested
Ensures proper storage of biospecimen, retrieves, and ships to domestic and international sites. Assists project managers in obtaining site and investigator information
Prioritizes work assignments to meet expected project deliverables
Provides primary contact with the study coordinator and/or Investigator to assess site requirements (mailing address, emergency phone number, supply needs and training material)
Load study and investigator information into database
Liaises with global and domestic partners in providing highest level of service
Communicates delays in supplies or testing with investigator sites
Provide general information about SRL’s clinical trial services, including education of automatic re-supply and collection kits
Liaise with study sites/monitors to resolve holds, communicate result alerts, provides trial support information
Tracks supply orders and communicates with couriers for point of delivery when required
Attends all assigned study meetings along with the project manager and completes actions items pertaining to study requirements
Responsible for monitoring workflow to make sure contacts are actioned on hourly basis
Qualification
Required
Associates with 4 plus years' experience
Experience working in a clinical laboratory pre-analytical department, customer service, or as a laboratory technician
Experience working with clinical research protocols and/or biobanking
Experience with LIMS systems and specimen handling in a CAP, CLIA, or other accredited organization
Demonstrates a sense of urgency with exceptional attention to detail
Flexibility in a team setting and able to interact professionally at all times with colleagues and clients
High degree of integrity as it relates to following SOPs, organizational policies, and execution
Knowledgeable of clinical testing laboratory processes, customer service support, biobanking, shipping and receiving
Adept at troubleshooting LIS systems and communicating complex issues
Exceptional written and verbal communication skills
Preferred
Bachelor's degree in a biological science (BS/BA)
Company
Sonic Reference Laboratory
Sonic Reference Laboratory specializes in analytical chemistry, molecular, hematology, immunology, and clinical chemistry testing.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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