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SAIC · 15 hours ago

IT Specialist Level 4

Anchorage, AK

Full-time

Onsite

Senior Level, Lead/Staff

9+ years exp

SAIC is seeking a Journeyman IT Specialist with 9-13 years of experience to support a critical mission in support of the Department of the Air Force C3BM office. The position requires comprehensive support of IT infrastructure in real-time operational environments, focusing on system configuration, troubleshooting, and database administration.

Information TechnologySecurityService IndustrySoftware

Work & Life Balance

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Operational Monitoring & Support

Provide real-time monitoring of systems during all phases of mission execution

Troubleshoot and resolve emergency and priority issues affecting system performance

Document and escalate unresolved anomalies or degradation to higher-tier support

Manage the configuration and inventory of systems (hardware and software) and ensure alignment with Configuration Management Plans

Address node issues, including hardware repairs, software updates, and system replacements

Administer classified databases, ensuring consistent uptime and performance

Manage user access, backup restoration processes, and disaster recovery efforts

Deliver system performance reports and recommendations to Government leadership

Maintain accurate logs of maintenance activities, system trends, and identified deficiencies

Interact with the Help Desk to log and address IT issues, ensuring resolutions are tracked and escalated effectively

Adhere to strict operational and security standards established by the host command

Qualification

IT systems supportSystem configurationTroubleshootingDatabase administrationCloud-based infrastructuresCompTIA Security+Microsoft Certified Azure Administrator AssociateCisco Certified CyberOps AssociateOperational monitoringITIL Foundation

Required

Bachelor's degree in Information Technology, Network Management, or a related field

9-13 years of proven IT systems support, including configuration management, troubleshooting, and operational monitoring in classified or military environments

Active SECRET clearance

CompTIA Security+, Network+, or Cloud+ certification

CASP+ (Advanced Security Practitioner) for advanced security roles

Microsoft Certified Azure Administrator Associate or MCSE (Microsoft Certified Systems Engineer)

Cisco Certified CyberOps Associate or CCNA (Cisco Certified Network Associate)

ITIL Foundation or ITIL Practitioner Certification

Compliance with Department of Defense (DoD) IT training, certification, and vaccination requirements