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YouthCare Seattle · 1 day ago

Program Manager - YouthBuild

Seattle, WA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $93K/yr

2+ years exp

YouthCare is an organization focused on supporting youth and young adults in their journey towards independence. The Program Manager – YouthBuild will lead and support the YouthBuild program team, overseeing program planning, development, and implementation while fostering partnerships and ensuring effective service delivery.

EmploymentGovernmentNon Profit

Responsibilities

Design and develop strategic plans for the YouthBuild Pre-Apprenticeship Program that aligns with organizational goals and community needs

Establish program objectives, milestones, and timelines

Create and maintain program documentation, including manuals, policies, and procedures

Oversee implementation of Department of Labor requirements

Oversee the day-to-day operations of the program, ensuring smooth and effective delivery of services, including the coordination of the education, construction, life skills, job placement, leadership, and case management components

Coordinate scheduling and logistics for partner engagement, safety training, guest speakers, and site tours

Maintain relationship with South Seattle College and manage to ensure adequate training facilities and space for YouthBuild and ensure that eligible youth participants are enrolled in the YouthBuild college classes and receive credit on a quarterly basis

Oversee recruitment and enrollment in coordination with Client Services Navigator

Conduct interviews and background checks and select participants based on established criteria

Offer ongoing mentorship and support, addressing any barriers to participation and success

Collaborate with educators and trainers to deliver a comprehensive curriculum that includes academic instruction, vocational training, and life skills education

Ensure training content is current and aligned with industry standards and employer expectations

Establish and maintain relationships with local employers, apprenticeship programs, educational institutions, and community organizations

Develop partnerships that provide opportunities for internships, job placements, and advanced training for participants

Represent the program at community meetings, events, and with potential partners to promote engagement and support

Develop and implement systems for tracking participant progress, including attendance, performance, and outcomes

Conduct regular program evaluations to assess effectiveness and identify areas for improvement

Collect and analyze data to inform program decisions and report on outcomes to stakeholders

Manage the program budget, ensure funds are allocated effectively and expenditures are monitored

Identify and secure resources necessary for program operation, including materials, facilities, and staff

Seek additional funding opportunities through grants and partnerships

Ensure the program complies with all relevant laws, regulations, and guidelines

Maintain accurate and up-to-date records and documentation for all program activities

Prepare and submit required reports to funders, partners, and organizational leadership

Recruit, train, and supervise program staff, including educators, trainers, and support personnel

Foster a collaborative and positive team environment

Attend and assist your team members with contributing to our DEI&J culture by creating at least one SMART Goal related to DEI&J within their control to deliver

Lead at least one check-in each month with each team member to review SMART Goals, Values, and DEI&J commitments to be set up for success at the mid-year performance review

Engage with the community to raise awareness about the YouthBuild program and its benefits

Advocate for the needs and interests of program participants within the community and with potential employers

Develop marketing and communication strategies to promote the program

Stay informed about trends and best practices in pre-apprenticeship training and youth development

Explore and implement innovative approaches to enhance program delivery and participant outcomes

Encourage feedback from participants, staff, and partners to drive continuous improvement

Address and resolve any issues or conflicts that arise within the program

Implement strategies to manage crises and ensure the safety and well-being of participants and staff

Provide support and resources to participants facing personal or professional challenges

Provide consultation and support in assessing potential emergency situations impacting client services and staffing

Qualification

Program ManagementYouth DevelopmentJob TrainingPublic SpeakingCurriculum DevelopmentCrisis ManagementCommunication SkillsMentorshipTeam Leadership

Required

2-4 years' experience as Program Manager

At least two years' of successfully working with at-risk-youth or young adults in a job training program

Bachelor's degree in social work or relevant field of study and 1+ years of relevant work experience, OR an equivalent combination of education, relevant work experience, and/or lived experience (3+) serving young people experiencing homelessness, housing instability, poverty, and systemic oppression

Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients

Must be able to provide I-9 supporting documentation for employment

Ability to provide a negative TB Test (results must be within one year of hire date)

Employees who drive YouthCare vehicles as a requirement for their position, must be at least 21 years of old, possess a valid Washington State Driver's License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3 years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old

Successful completion of pre-service training courses as required by contracting agencies. Training such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management

The ability and willingness to operate a 15-passenger van to transport clients

Ability to deal therapeutically with behavioral and emotional problems presented by youth and understanding of emotionally, physically and sexually abused youth

Ability to accurately maintain and produce files, records, logs and reports

Ability to maintain professional boundaries with clients while building trust and respect

Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and youth safety

May be required to assume responsibilities or duties within the Unit not specifically delineated in this job description for short periods of time or on an infrequent basis

Commitment to YouthCare's initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices

Ability to perform a range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs

Preferred

Master's degree in social work, Public Administration, Education or related field

Demonstrated ability in youth development, employment training and/or familiarity with YouthBuild model

Strong commitment to the philosophy of the program – to help youth people succeed and reorient their lives, nurture their leadership skills and enable them to make a difference in their community

Public speaking skills and excellent listening and written communication skills

Willingness to learn from young people