Emboss Design · 1 week ago
Business Operations Administrator & Executive Support
Emboss Design is a mission-driven architecture and interior design firm seeking a Business Operations Administrator & Executive Support to own the firm’s operational follow-through and administrative execution. This role is focused on task tracking, reminders, coordination, and ensuring that operational details are managed effectively to support the CEO and leadership team.
Responsibilities
Track tasks, deadlines, and commitments across the firm
Follow up with internal team members and outside vendors until tasks are complete
Maintain clear task lists, calendars, and tracking systems
Enter, update, and verify completion of work firm-wide
Close loops and document outcomes so nothing lives in the CEO’s head
Manage administrative support for the CEO including scheduling, coordination, and follow-through
Capture action items and ensure commitments are tracked and completed
Act as a steady, reliable point of coordination so executive attention stays focused on high-value work
Coordinate HR and payroll items (you do not run payroll or bookkeeping, but you make sure it gets done)
Track payroll changes, benefits updates, and HR-related tasks through completion
Serve as the follow-up point with external vendors (bookkeeper, payroll provider, benefits administrators, insurance, etc.)
Keep tabs on invoicing, reporting, and recurring administrative requirements
Maintain staffing and workload tracking systems
Update hours, deadlines, and capacity data
Prepare clear summaries for leadership review
Ensure staffing and operational information is current and reliable
Qualification
Required
Prior experience in administrative, operations, executive support, HR coordination, or office management roles
Strong organizational and task-tracking skills
Comfort working with calendars, spreadsheets, and task systems
Reliability, follow-through, and attention to detail are essential
Using AI tools (such as ChatGPT or similar) to track tasks, summarize information, and support follow-through
Applying AI to speed up administrative work and reduce manual effort
Using AI as a productivity tool, not a strategy exercise
Benefits
PTO
Health insurance contribution
Retirement options