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FirstService Residential · 21 hours ago

Assistant Community Association Manager

Boynton Beach, FL

Full-time

Onsite

Entry, Mid Level

$25/hr - $27/hr

2+ years exp

FirstService Residential is a leading property management company, and they are seeking an Assistant Community Association Manager to support the property manager and the management team. The role involves maintaining property standards, coordinating meetings, managing vendor relationships, and assisting with various administrative tasks.

Property ManagementReal Estate

Responsibilities

Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures

Performs annual property inspections

Coordinates insurance requirements for properties and associated vendors

Posts board meetings

Schedule meetings with vendors and board

Draft minutes production

Upload association documents to website (connect and community website)

Handle all call center customer inquiries

Handle all association account ledger inquiries

Order and reconcile P-card purchases

Complete annual violation inspections and respond to reported concerns

Handle all AP clearing items

Record all daily POS transactions – provide to Data Entry

Record any checks received and deposit to bank

Handling any mailings to the Hollywood office

Approve specific items in AVID

Reconcile and pay taxes monthly

Facilitate appeals from denied ARC project

Assist with onboarding new associates (request email, connect access, POS access, name tags, business cards etc)

Set up all new vendors (obtain W9, COI, and submit through Zendesk)

Handle incident report submissions to agent

Assist with correcting missed punches reported by the team

Assists in preparation of monthly reports

Assists in the development of operating and capital budgets

Establishes and maintain industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups

Creates the culture needed to enhance, promote and execute daily positive interaction among members of the management team

Follows safety procedures and maintains a safe work environment

Assumes all other duties and responsibilities as directed by Community Association Manager

Qualification

CAM licenseProperty management experienceBachelor's degreeCustomer service principlesComputer literacyManagerial backgroundInterpersonal skills

Required

Bachelor's degree (B.A. or B.S.) in Business or related field from a four-year college or university, or equivalent combination of education and experience

CAM license required

Must possess strong managerial background

Strong working knowledge of customer service principles and practices

Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity

Strong interpersonal skills

Computer literacy: Proficiency and working knowledge of Microsoft Office Applications

Strong customer service and interpersonal skills required

Physical demands include ability to lift up to 50lbs

Standing, sitting, walking and occasional climbing

Required to work at a personal computer for extended periods of time

Talking on the phone for extended periods of time

Ability to detect auditory and/or visual emergency alarms

On-call 24/7

Ability to work extended/flexible hours and weekends based on project requirements

Driving when necessary

Ability to respond to emergencies in a timely manner

Preferred

Two (2) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, tenant retention and tenant improvements