First Citizens Bank · 1 day ago
Commercial Resolution Officer III
North Carolina, United States
Full-time
Hybrid
Mid, Senior Level
$125K/yr - $155K/yr
6+ years expFirst Citizens Bank is a financial institution that is seeking a Commercial Resolution Officer III to manage a complex loan portfolio of problem relationships. The ideal candidate will evaluate credit risk and develop resolution strategies while collaborating with borrowers and legal counsel to minimize losses.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Portfolio Management - Manages an assigned portfolio of complex commercial, business, or Small Business Administration substandard graded relationships, building an adequate credit profile to determine initial and long-term resolution strategy. Evaluates loan documentation, credit analysis, and financial information to identify weaknesses that require immediate attention. Creates or revises existing resolutions strategies. Approves modifications, forbearance agreements, and renewals. Identifies and documents troubled debt restructures, recommending status changes as appropriate. Works directly with borrowers, Bank counsel, and other appropriate parties to negotiate and resolve problem credits. Influences the market team for support on resolution strategies, and collaborates with analysts on annual reviews
Loan Expertise - Remains current on regulations, compliance requirements, Bank policies, and procedures. Exhibits a thorough knowledge of current bankruptcy laws, loan impairment process, and restructure strategies. May serve as a resource to wider business units on the appropriate structuring and monitoring of loan portfolios
Reporting - Monitors assigned portfolios to report losses or significant changes. Records all actions, conversations, and financial information in department portfolio or loan management system. Presents cases to Special Assets Committee as needed
Business Support - Manages credit, operational, reputational, regulatory, and legal risks related to personal interactions, customer transactions and financial exposures. May serve on review teams or assist with department training efforts
Qualification
Required
Bachelor's Degree and 6 years of experience in Commercial Resolution, Special Assets, Distressed Loans, and/or Workout OR High School Diploma or GED and 10 years of experience in Commercial Resolution, Special Assets, Distressed Loans, and/or Workout
Preferred
Bachelor's Degree with at least 8 years experience in managing a portfolio of Substandard grade credits (special assets / workout / distressed loans) with at least 4 years experience with managing a $40-55MM portfolio size, preferably with a Bank with at least $50-100B in assets
Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-13
2026-01-06
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