Smith Pauley LLP ยท 1 week ago
First Impressions Coordinator
Omaha, NE
Full-time
Onsite
New Grad, Entry LevelSmith Pauley LLP is a full-service boutique law firm based in Omaha, Nebraska, specializing in various areas of law. They are seeking a First Impressions Coordinator responsible for managing the front desk and ensuring positive interactions with clients and visitors while providing administrative support.
Law Practice
Hiring Manager
Sarah Cooper
Responsibilities
Serve as the face of the company for all visitors & responsible for our first impression
Warmly welcome visitors, clients, and employees, and direct them appropriately
Handle incoming calls, route them appropriately, manage voicemail, support initial intake calls, and update phone list
Retrieve downstairs and at the Security Desk
Receive, sort, and forward daily mail and facsimiles
Schedule Appointments for both internal and external meetings if needed
Order and stock supplies and snacks. Order meals for Firm events and meetings
Ensure the reception area, meeting rooms, and common spaces are tidy and presentable
Assist with administrative tasks, including copying, faxing, scanning, and taking notes
Responsible for front desk coverage schedule
Train and update desk coverage staff on proper reception etiquette and standards
Organize client & internal meetings, conference room set-up (including IT), and assist with events
Recognize birthdays and work anniversaries
Represent the company's brand in all interactions and perform other job-related duties as needed to help drive our vision, mission, and value
Qualification
Required
Excellent interpersonal and communication skills
Ability to work independently and prioritize tasks
Strong organizational skills
Professional appearance and demeanor
Strive for punctuality at all times
Customer Focus: Dedicated to meeting expectations and requirements of internal and external customers
Listening Skills: Actively listens, registers, and addresses concerns or queries
Problem Solving: Efficiently and calmly handles queries, complaints, or situations
Ethics & Values: Represents the company's values in all interactions
Adaptability: Comfortable with multitasking and handling diverse tasks concurrently
Forward Thinking: Anticipating change and willingness to work in a constant flux of change/requests/priority planning will be key aspect of this role
Company
Smith Pauley LLP
Smith Pauley LLP is a full-service law firm representing businesses and individuals both regionally and nationally.
Founded in 1990
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Eric Johnson
Chief Executive Officer
Anthony DeLuca
Partner | Co-Founder
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