Microsoft · 22 hours ago
Web Operations & Delivery Management Lead
Mountain View, CA
Full-time
Onsite
Mid, Senior Level
$106K/yr - $204K/yr
5+ years expMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. We are seeking a Web Operations and Program Management Lead to help our web team run cleanly and ship with confidence by owning portfolio program management and scalable processes, ensuring last-mile delivery for web launches and major updates.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Coordinate last-mile web delivery and own execution toolkits: Run final readiness and publish steps for launches and major updates, including content and asset readiness, dev readiness, tagging and instrumentation verification, QA sign-offs, publishing and rollback plans, and post-launch monitoring handoffs
Operationalize compliance, privacy, and security for web releases: Embed compliance, privacy, and security requirements into intake, planning, and launch readiness. Coordinate validations, approvals, and evidence collection with required stakeholders so releases meet governance expectations before publish
Drive privacy-safe measurement and instrumentation readiness: Ensure tagging, analytics, and experimentation dependencies align with consent requirements, data minimization standards, and internal policies. Coordinate reviews and approvals for updates that impact data collection, cookies, or user consent flows
Run localization at global scale (200+ languages, 244 markets): Coordinate localization assets, in-market reviews, approvals, and release timing with clear gates aligned to the integrated release calendar
Own portfolio program management across the web roadmap: Drive integrated planning across workstreams, including timelines, milestones, dependency mapping, risk management, and executive-ready status reporting
Drive process improvement through the full delivery lifecycle: Identify bottlenecks and implement improvements to intake, prioritization workflows, review cycles, approvals, and launch readiness routines
Lead vendor operations and governance: Manage vendor SOW governance, onboarding and offboarding, capacity planning, budget visibility, performance reviews, and QBR-ready scorecards to improve quality, speed, and cost efficiency
Own web team playbooks and hub: Maintain a 'How to work with us' hub housing core artifacts such as team charter, intake forms, templates, working agreements, onboarding documents, RACIs, tiering frameworks, stakeholder maps, escalation paths, and project communication plans
Qualification
Required
Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience
Preferred
5+ years experience managing complex, cross-functional delivery across design, engineering, content, analytics, and operational stakeholders
Master's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 2+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 5+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR equivalent experience
Demonstrated experience creating operating rhythms, governance, and scalable processes that improve execution predictability and reduce friction
Experience coordinating web launches, including dependency management, QA readiness, publish planning, and post-launch monitoring routines
Experience running localization programs at scale, coordinating assets, approvals, and release timing across multiple markets
Experience partnering on compliance, privacy, and security requirements for digital experiences, including coordinating approvals, validations, or evidence gathering as part of release readiness
Experience supporting enterprise-scale web programs with frequent releases, global stakeholder complexity, and high-visibility launches
Experience managing vendors or agencies, including capacity planning, performance evaluation, and budget visibility
Experience building and enforcing standardized launch toolkits (readiness checklists, QA sign-offs, tagging verification, rollback plans, monitoring routines, and governance gates)
Knowledge of accessibility standards and release governance practices for consumer web properties
Knowledge of privacy-by-design concepts (consent, data minimization, retention principles) and how they apply to tagging, experimentation, and personalization
Knowledge of security fundamentals for web delivery (secure publishing practices, access controls, change management, incident response coordination)
Experience managing a bench or team of program managers (including coaching, performance management, and standards setting)
Experience with modern web delivery practices and tooling (Agile delivery, release coordination trackers, QA workflows, documentation systems)
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
2026-01-06
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