LAK MedSpa · 4 days ago
Office Manager - Luxury Medspa, Wellness and Longevity
Wayzata, MN
Full-time
Onsite
Mid, Senior Level
$75K/yr - $95K/yr
3+ years expLAK MedSpa is a physician-led MedSpa, Wellness & Longevity practice located in Wayzata, Minnesota. They are hiring an Office Manager to serve as the operational leader responsible for overseeing daily operations, leading the team, managing performance metrics, and driving operational and financial success.
Hospital & Health Care
Responsibilities
Manage daily office operations and workflows
Lead, train, and hold accountable front desk and support staff
Establish and track KPIs, production goals, and performance metrics
Design, implement, and optimize a membership program
Implement and manage CRM, scheduling, and reporting systems
Support marketing initiatives including email, social media, website updates, and AI-enabled tools
Ensure a consistent, high-touch luxury client experience
Maintain compliance with policies, procedures, and service standards
Collaborate with ownership on operational planning and execution
Qualification
Required
3–5+ years of management experience in MedSpa, medical, wellness, or luxury service environments
Proven people management and leadership skills
Experience tracking KPIs and performance metrics
Strong organizational and problem-solving abilities
Comfortable with technology, CRMs, and reporting tools
Professional demeanor appropriate for an affluent clientele
Ability to work on-site in Wayzata, MN
Benefits
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Health insurance
Paid time off
Company
LAK MedSpa
Lak Med Spa formally Wayzata Cosmetic Surgery and Spa is a Health, Beauty and Intimacy Clinic
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase