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HSB - Hartford Steam Boiler · 1 day ago

Operations Excellence Lead - EB

Hartford, CT

Full-time

Hybrid

Senior Level

$138K/yr - $203K/yr

HSB, a Munich Re company, is a specialty insurer and risk solutions provider focused on equipment breakdown coverage. The Operations Excellence Lead is responsible for connecting strategic initiatives to enhance client engagement, operational efficiency, and profitable growth, particularly within the Equipment Breakdown practice.

InsuranceInsurTechInternet of ThingsRisk Management

H1B Sponsor Likely

Responsibilities

Business Capability Planning: Develop and implement business capability plans to identify, assess, and prioritize capabilities required to achieve business objectives, ensuring alignment with HSB’s strategic goals and operational requirements

Process Improvement and Optimization: Identify areas for process improvement and optimization. Develop strategies to streamline workflows, eliminate inefficiencies, and enhance overall business performance, leveraging tools such as lean principles, process mapping, and data analysis

Communication and Change Management: Develop and execute effective communication and change management strategies to support the adoption of new business processes and technologies, minimizing disruption and ensuring a smooth transition for stakeholders

Product Owner for Business-Enabled Projects: Act as the business product owner on selected initiatives, responsible for delivering business requirements and executing projects

Qualification

Lean Six Sigma Black BeltBusiness process designData analysis techniquesChange managementProcess mappingOperational excellenceInfluencing skillsPresentation skillsRelationship-building skillsSelf-starter

Required

Bachelor's degree in Business, Information Systems, Engineering, Statistics, or a related discipline, or equivalent work experience

Significant experience in business process design, analysis, and re-engineering, including data analysis techniques and use of mapping tools (e.g., Visio)

Proven track record leading operational excellence initiatives, including business capability planning and change management

Experience leading complex, cross-functional initiatives

Demonstrated ability to promote and instill Process Excellence strategy through adoption of methodologies and best practices

Experience with indirect leadership and mentorship

Self-starter who takes initiative and can work independently, while also being highly collaborative

Expert-level understanding of Lean process improvement concepts and techniques, especially as they pertain to the DMAIC lifecycle

Strong organizational skills with the ability to translate business needs into tactical planning

Excellent presentation and facilitation skills

Active listening and keen objectivity

Relationship-building skills at all organizational levels

Ability to combine big-picture thinking with attention to detail

Skilled in simplifying complex concepts

Strong influencing skills and indirect leadership

Demonstrated commitment to embracing and driving change

Preferred

Lean Six Sigma Black Belt or comparable process improvement certification

Equipment Breakdown experience

Benefits

Health insurance coverage

An employee wellness program

Life and disability insurance

A retirement savings plan

Paid holidays

Paid time off (PTO)

Company

HSB - Hartford Steam Boiler

Glassdoor3.8

Hartford Steam Boiler (HSB), a proud part of Munich Re, is a leading engineering and technical risk insurer providing equipment breakdown and other specialty coverages, inspection services and engineering consulting.

Founded in 1866

Hartford, Connecticut, USA

1001-5000 employees

http://www.hsb.com

H1B Sponsorship

HSB - Hartford Steam Boiler has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (1)

2023 (7)

2022 (15)

2021 (5)

2020 (11)