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NEOGOV · 5 days ago

Administrative Coordinator 3

Gretna, LA

Full-time

Onsite

Entry, Mid Level

$2,387/mo - $4,089/mo

2+ years exp

NEOGOV is part of the Louisiana Department of Health, focused on protecting and promoting health services. The Administrative Coordinator 3 role involves supporting public health clinics by managing patient scheduling, eligibility assessments, and maintaining operational records.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Serves as intake clerk in public health units, schedules patients for requested services. To perform these duties the incumbent must use a computer and be adept at local, mainframe, and Internet based programs which may include, using the Electronic Health Record (EHR), LAWIN/Mosaic (WIC management system), LINKS (Louisiana Immunization Network System), LEERS (Louisiana Electronic Event Registration System), Starlims (Laboratory Information Management System), Redcap, Outlook, LA MEDICAID, Microsoft Word, Microsoft Excel, etc. Registers patients, enters or updates patient information. Contacts interpretation services for patients when required

Solicits income information from clients to determine eligibility for various programs based on federal and state guidelines; assesses appropriate fees based on family income and agency or program fee scales; collects applicable fees and issues receipts using EHR system. Prepares and deposits fees collected for services to banking institution(s). Reviews and posts daily pending charges. Analyzes daily journal activity reports and works in conjunction with nursing staff to reconcile discrepancies

Answers and routes incoming calls, takes accurate and complete messages; locates numbers and provides general information to callers. Opens and routes incoming mail; stamps outgoing mail using digital postage machine. Greets visitors and provides requested information

Prepares all necessary forms needed for operation of clinic. Maintains draft copies. Scans pertinent information into charts. Reviews and responds to requests for medical records

Gathers information for reports; maintains confidentiality of patients and employees. Reports daily PHU activity data to Clerical Supervisor

Qualification

Administrative servicesElectronic Health Record (EHR)Microsoft WordMicrosoft ExcelCustomer servicePolicy complianceCommunication

Required

Two years of experience in administrative services

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience

Preferred

The ability to relay information correctly and appropriately to connect people and ideas

The ability to serve the needs of those who support and/or rely on the services provided

The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws

Benefits

Insurance Coverage

Parental Leave – Up to six weeks paid parental leave

Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).