Apply on Employer Site

Hy-Vee, Inc. · 14 hours ago

Produce Assistant Department Manager

Ashwaubenon, S. Oneida Street, Ashwaubenon, WI

Full-time

Onsite

Entry, Mid Level

1+ years exp

Hy-Vee, Inc. is dedicated to providing excellent customer service, and they are seeking an Assistant Produce Department Manager to support the Produce Department Manager. This role involves ensuring customer satisfaction, maintaining product quality, and assisting with inventory management while supervising produce clerks.

Organic Food

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store

Makes an effort to learn customers’ names and to address them by name whenever possible

Assists customers by: (examples include) escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience

Answers the telephone promptly and provides friendly, helpful service to customers who call

Ensures department standards are met

Coordinates and trouble shoots food operation with the salad bar/juice bar area

Reviews the status and appearance of product for freshness and rotates or replenishes

Monitors refrigeration temperatures to ensure freshness

Sets and resets sales areas to promote products to customers

Stays current in the produce related issues (droughts, price jumps, weather, etc.) Prices product and is aware of department pricing philosophy

Handles and satisfies customer and vendor issues on a daily basis

Assists with inventory

Understands all produce items and can inform customers of its uses

Unloads product, checks product in, verifies accuracy of delivery, and may log invoices

Trains new employees

Understands and practices proper sanitation procedures and ensures the work area is always clean and neat, and maintains strict adherence to department and company guidelines related to personal hygiene and dress

Adheres to company policies and individual store guidelines

Reports to work when scheduled and on time

Assumes management duties in absence of Department Manager

Orders product at Produce Managers discretion

Assists with all aspects of the fruit and holiday basket program

Stocks aisles and evaluates product amount, breaks down pallets, re-stacks cooler at days end, transports product to the aisle

Assists in other areas of store as needed

Performs other job related duties and special projects as required

Instructs, assigns, reviews and plans work of others

Maintains standards, coordinates activities, and allocates personnel

Qualification

Customer serviceFood safety trainingInventory managementProblem solvingArithmetic calculationsSupervisory skillsProduct knowledgeSanitation procedures

Required

High school or equivalent experience with food safety training courses encouraged

Over one year of similar or related experience

Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions

Ability to do arithmetic calculations involving fractions, decimals, and percentages

Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction

Must be physically able to exert up to 100 pounds of force (energy exerted) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions