Revenue Group · 2 days ago
Customer Service Representative
United States
Full-time
Remote
New Grad, Entry Level
$17/hr - $17/hrRevenue Group is a leading business process outsourcing company committed to exceeding client expectations. They are seeking a Customer Service Representative to assist patients in resolving healthcare billing concerns through effective communication and problem-solving.
Financial ServicesHealth CareInformation Technology
Responsibilities
Assisting patients to resolve billing issues, handling complaints, and setting up payment plans
Inbound calls from patients regarding bills
Documenting customer complaints, issues, and interactions in appropriate system(s)
Meet performance metrics provided by management team
Performing other duties as needed and assigned by the supervisor
Qualification
Required
High school diploma or GED
Strong communication and de-escalation skills
Comfortable navigating multiple systems at once
Reliable attendance
Must pass a 7-year Background Check
High speed Internet connection (DSL / Cable) capable of speeds over 100 mbps
Preferred
Customer service/call center experience preferred
Benefits
100% Paid Training
401(k) matching
Paid Time off (PTO) – Up to 10 days your first year!
8 Paid Holidays – Including your birthday!
Referral Program
Employee Assistance Program (EAP)
Growth & Continued Training - We promote from within, many of our team leads started as CSRs.
Dental & Vision insurance
Health insurance (including Long & Short-Term Disability)
Life insurance (Company Paid)
Company
Revenue Group
Revenue Group is a financial services company offering hospital referral services and office services.
Founded in 2003
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Sheehan
Vice President/Chief Compliance Officer
Michael Snelling
Chief Revenue Officer (CRO)
Recent News
2025-08-08
Fintech News Malaysia
2023-10-25
Fintech News Malaysia
2023-05-16
Company data provided by crunchbase