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Nuvance Health · 22 hours ago

Clerical Coordinator - PRN - Day - Southbury

Southbury, CT

Full-time

Onsite

New Grad, Entry Level

$18.13/hr - $34.50/hr

Nuvance Health is a healthcare provider dedicated to delivering exceptional patient care, and they are seeking a Clerical Coordinator to facilitate patient flow and manage office responsibilities. The role involves providing outstanding customer service, handling patient registrations, and ensuring efficient therapy services.

Health CareHospitalMedical

Responsibilities

Serves as the initial point of contact for all patients, greeting and answering phones in a timely and professional manner, prioritizing and directing calls appropriately

Performs patient registration, scheduling and financial clearance. May support other locations to complete these functions

Communicates with insurance companies to verify benefits and coverage to ensure proper billing and authorization

Receives and processes patient payments at point of service according to guidelines. Answers patient inquiries and refers to appropriate team members

Creates and maintains patient charts, including required documentation. Scans documents into the medical record and completes the discharge process from all systems. Archives paper charts according to established procedure

Process medical records requests identified by Health information management, third party payers, attorneys, patients, caregivers and vendors

Maintains and replenishes department supplies to ensure a smooth-running department

Ensures optimal patient experience for their visit with set-up and clean treatment rooms/gym. Assists therapists as instructed

Cleans equipment adhering to infection control guidelines and communicates with supervisor about equipment repairs/inspections. Safely assists patients as needed on/off equipment

Ability to travel between outpatient sites, as assigned based on coverage needs

Serves as back-up to other administrative functions as needed

Maintain and Model Nuvance Health Foundational Values (Personal, Imaginative, Agile, Connected)

Performs other duties as required