Ollie's Bargain Outlet, Inc. · 21 hours ago
Customer Service Supervisor
Fayetteville, GA
Full-time
Onsite
Entry, Mid Level
1+ years expOllie's Bargain Outlet, Inc. is a retail company with a 40-year history of success, seeking a Customer Service Supervisor. The role involves leading a sales team to ensure excellent customer service and efficient store operations at the front end.
ConsumerFood and BeverageRetail
Responsibilities
Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty
Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary
Ensure that all product at the front end is merchandised per the visual merchandise standards
Ensure that the front-end, entrance, and exterior of the building are maintained properly
Ensure that front end operations, store standards, and company programs meet all operational expectations
Assist with developing, evaluating, and supervising front end Associates
Complete any additional responsibilities and/or duties as assigned
Qualification
Required
Ability to work evenings, weekends, and holidays on a regular basis
Must have a positive attitude and the ability to interact well with others
Ability to lift and carry up to 50 pounds
Ability to push and pull up to 35 pounds
Ability to stand for extended periods and work in a safe manner
Preferred
Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business
Benefits
20% discount on all your Ollie's purchases
Company
Ollie's Bargain Outlet, Inc.
Harrisburg, PA-based Ollie’s Bargain Outlet is one of America’s largest retailers of closeouts, excess inventory and salvage merchandise.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2003-08-07Undisclosed
Leadership Team
Eric van der Valk
Chief Operating Officer
Andre Dickemann
Chief Logistics Officer
Company data provided by crunchbase