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Energy Job Search · 17 hours ago

Lead Program Management Specialist

Warner Robins, GA

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Energy Job Search is seeking a Lead Program Management Specialist to lead a cross-functional team in delivering on USAF PBL contract deliverables. This role involves managing customer relationships, ensuring contract compliance, and contributing to strategy and policy development while maintaining profitability and customer satisfaction.

Staffing & Recruiting

No H1B

U.S. Citizen Only

Responsibilities

Contract performance related activities, tied to customer(s) or program(s). Perform as interface between the customer and the internal business team, managing the transfer of information and requests. Assure timely resolution of issues, keep the customer advised of the progress of the program, and negotiate changes, variations, solutions to issues and complying with agreed Terms & Conditions of the contract. Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to the contract. May also support proposal and negotiations

Contributes towards strategy and policy development and ensure delivery within area of responsibility

Responsible for the profitability and customer satisfaction for assigned contracts

Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams

Function as liaison between internal organizations and customers for assigned contracts

Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that diﬀerentiate them in the market

Uses judgment to make decisions or solve moderately complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers. Takes new perspective on existing solutions

Impacts strategic approaches, projects and programs in the functional area and business organization and espouses FLIGHT DECK principles

May lead small projects with moderate risks and resource requirements

Qualification

Program ManagementProject ManagementData AnalysisCustomer Relationship BuildingPlanningMarketingExecutionOral CommunicationWritten CommunicationInterpersonal SkillsLeadership SkillsDocumentation

Required

Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 7 years of Program/Project Management experience)

Minimum of 3 years of Program/Project Management experience

This position requires U.S. citizenship status