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City of New York · 1 day ago

QA Testing Manager

Manhattan, NY

Full-time

Onsite

Mid, Senior Level

$145K/yr - $155K/yr

4+ years exp

The Teachers’ Retirement System of the City of New York (TRS) is dedicated to securing better futures for NYC educators. The QA Testing Manager provides strategic leadership across the testing lifecycle, ensuring systems are reliable and compliant while overseeing test planning, execution, and defect management.

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Responsibilities

Partner with business stakeholders to define test requirements, scripts, and acceptance activities before, during, and after testing lifecycles

Resolve testing-related disputes and obtain stakeholder concurrence on testing strategies and deliverables

Ensure consistent applications of QA, SIT, UAT, BUAT methodologies across all projects

Establish and maintain the quality standards for test planning, environment setup, execution, tracking, and production promotion

Manage daily testing operations including progress tracking, reporting, issue escalation, and hands-on support

Provide clear communications to TRS leadership on testing progress, risks, and outcomes

Lead resource management and quality control including staffing, workload planning, hiring, interviewing, hiring, performance reviews, coaching, and mentoring

Oversee release management and quality control to ensure applications meet business requirements and are defect-free prior to deployment

Ensure successful UAT certification for UPS legacy projects, enhancements, issue remediation, and modernization phases

Advance automation, performance, and security testing practices in collaboration with peer leaders

Qualification

Software TestingQA MethodologiesTest AutomationPerformance TestingSecurity TestingSQL ServerProject ManagementLeadershipCommunication SkillsTeam Foundation ServerHP UFTHP LoadRunnerIBM AppScanProcess OptimizationRetirement System Knowledge

Required

A baccalaureate degree from an accredited college or university including or supplemented by 12 credits in mathematics, statistics, accounting, and/or actuarial science and four years of satisfactory full-time experience implementing the provisions of a retirement plan involving the use of mathematical, statistical, actuarial or accounting computations, 18 months of which must have been in an administrative, managerial or executive capacity or supervising professionals implementing the provisions of a retirement plan involving the use of mathematical, statistical, actuarial or accounting computations

An associate degree or 60 credits from an accredited college or university, including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and six years of satisfactory full-time experience as indicated in '1'

Education and/or experience equivalent to '1' or '2' above. However, all candidates must have 60 credits from an accredited college or university, including or supplemented by 12 credits in mathematics, statistics, accounting and/or actuarial science and the 18 months of experience in a supervisory, administrative, managerial or executive capacity as described in '1'

Preferred

Extensive experience in software testing with seven (7)+ years across the full testing lifecycle and strong knowledge of industry-standard QA methodologies and best practices

Project management expertise, including planning, coordination, risk management, and delivery of complex, multi-phase initiatives

Strong leadership and people-management capabilities, including team coordination, coaching, feedback, and developing high-performing teams

Excellent communication skills, with the ability to convey complex information clearly and build strong relationships with stakeholders

Deep understanding of retirement system business rules and operational processes

Proven ability to drive quality and continuous improvement, including process optimization and performance monitoring

Experience with performance, security, and automation testing, including familiarity with automation frameworks and both manual and automated testing approaches

Hands-on proficiency with QA tools, such as HP UFT, HP LoadRunner, and IBM AppScan

Experience with Microsoft-based technologies, including Windows platforms, web technologies, SQL Server, and Team Foundation Server (TFS)