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Unilever · 1 day ago

National Account Manager -Channel Support

Hoboken, NJ

Full-time

Hybrid

Mid, Senior Level

$86K/yr - $129K/yr

5+ years exp

Unilever Food Solutions (UFS) is the foodservice division of Unilever, focusing on delivering culinary solutions and improving food experiences. The National Account Manager – Channel Support is responsible for driving profitable sales with Key Restaurant Accounts and collaborating with cross-functional teams to ensure successful product launches and execution.

ConsumerFast-Moving Consumer GoodsFood and BeverageManufacturingPersonal Care and Hygiene

Culture & Values

Responsibilities

Partner with the NA sales team to prepare proposals, presentations, customer product inquiries and industry insights

Coordinate with Supply Chain to manage timelines, availability, and product flow

Work with Marketing on launches, messaging, and promotional strategies customized for chain customers

Support innovation projects by gathering feedback from chain customers, tracking progress, and aligning stakeholders

Analyze data and report on KPI performance, opportunities, and risks

Help improve processes and communication across teams

Strategically targeting and executing new business prospects with Restaurant Account Operators to expand reach (CTM – Customer Targeting Model)

Ability to keep up to date on industry trends in foodservice and represent Unilever at partnership events

Qualification

Business ManagementFoodservice SalesAdvanced Data LiteracySalesforcePower BIB2B Sales SupportCulinary PassionFinancial AcumenInternal ConnectivityPolished Communication

Required

Bachelor's Degree: A four-year degree is required, preferably in Business Management, Communications, or Marketing

Industry Expertise: A minimum of 5 years of experience in foodservice sales is required

Channel Knowledge: Demonstrated understanding of the 'route to market' and the unique needs of large-scale restaurant chains (40+ units)

B2B Sales Support: Proven track record in sales support, marketing, or supply chain functions, specifically supporting large national or regional accounts

Advanced Data Literacy: Proficiency in Excel is considered 'incredibly important' for managing complex reporting, market share data, and trend insights

CRM Mastery: Proficiency in Salesforce is a baseline requirement for managing the market funnel

Location & Schedule: This is a Hoboken-based hybrid role. Candidates must follow the local office policy, currently requiring 3 days in-office and 2 days remote

Travel Commitment: Ability to travel up to 15% for national team meetings, industry events, and occasional customer visits

Internal Connectivity & Collaboration: Exceptional ability to work cross-functionally, acting as the 'right hand' to the sales team by coordinating with Supply Chain and Marketing to resolve product quality or shortage issues

Polished Communication: High-level presentation and negotiation skills are required to interact with sophisticated buyers from major national chains (e.g., McDonald's)

Financial Acumen: Strong business and financial literacy to manage Joint Business Plans (JBPs) and assist in negotiating large-scale contracts

Personality Profile: An outgoing and warming personality is vital; the NAM must be comfortable building trust with new contacts while remaining firm during tough conversations

Culinary Passion: Must be a genuine 'foodie' with a passion for food and ingredients; while a professional culinary background is not required, this passion is essential for selling Unilever's ingredient-based solutions