ETalentNetwork ยท 4 months ago
Non-Clinical - Human Resources - Human Resources Representative
ETalentNetwork is a company focused on providing human resources solutions, and they are seeking a Human Resources Representative to assist with various HR administrative tasks. The role involves managing customer inquiries, supporting compliance training uploads, and maintaining training records within the HR systems.
EmploymentRecruitingStaffing Agency
Responsibilities
Daily Customer Inquiries and Support Requests (2-3 hours/daily)
Assist HR Tier 1 team in answering the above questions
Compliance Training Upload Requests (1x/every 2-3 months)
Monthly catch-up assignments (1x/month)
Upload Nursing Orientation Rosters to Cornerstone (2-3x/month)
Quarterly Chief/Chair Training Compliance Report (1x/quarter)
Nursing Certification/Degree Magnet Close-out (2x/year)
Training Transcript Report Requests (1-2x/week)
Training Assignment Request for Other Mandatory Trainings (Varies)
Monthly mandatory calls
Competency Tracker Inquiries (1-2 hours/week)
Observation Checklist Tier II Support (1x/month)
Qualification
Required
Excel formula skills (especially VLOOKUP)
Cornerstone LMS expert (SumTotal experience a plus)
Customer Service Etiquette
Strong communication skills
Preferred
Cornerstone Performance Observation Checklists (preferred, not required)
E-Learning development skills a plus but not required (Adobe Captivate and Articulate (Storyline and Rise 360))
HR Case Management system experience preferred (e.g. ServiceNow HRSD)
Company
ETalentNetwork
E Talent Network is an Recruitment Process Outsourcing company specializes in Staffing and Recruiting.
Funding
Current Stage
Growth StageCompany data provided by crunchbase