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DCH Health System · 1 day ago

Business Operations Coordinator - Occupational Health

Tuscaloosa, AL

Full-time

Onsite

Mid Level

DCH Health System is a healthcare organization seeking a Business Operations Coordinator for their Occupational Health department. The role involves supervising front office staff, coordinating patient flow, and supporting operations at contracted offsite companies.

Health CareHospitalMedical

Responsibilities

Supervises the front office staff, coordinates patient flow including distribution of appropriate front office personnel and daily work processes in registration/discharge

Responsible for the supervision of the front office staff including doing performance evaluations, establishing job duties, evaluating individual competencies and executing the positive discipline process

Responsible for serving as the department secretary and in assistance of the Director and Physicians

Coordinates processes between the clerical function of Occupational Health and our DCH Wellness Works Service Coordination team

Provides support for the implementation and execution of operations at the DCH contracted offsite companies

Maintains company files and coordinates the company protocol system to ensure accurate and up-to-date information availability

Serves as the department trainer for registration/front office on processes and on appropriate departmental software applications

Assists in the coordination and troubleshooting for payroll, employee recognition, performance improvement and patient satisfaction efforts of the department

Acts as coverage in case of critical shortage of personnel in the front office of the clinic

Reviews and corrects any errors on client bills on a monthly basis

Interviews, selects, hires and retains employee

Ensures orientation and training for employee

Manages performance

Executes progressive discipline up to and including termination

Manages front line operations of area of accountability related to meeting/exceeding departmental goals, 5 keys of excellence, DCH Mission and Vision