Capital One · 1 week ago
Dealer Success Manager
Cincinnati, OH
Full-time
Hybrid
Entry, Mid Level
$110K/yr - $125K/yr
2+ years expCapital One is a financial services company, and they are seeking a Dealer Success Manager to operate as a strategic consultant and partner to auto dealers. The role focuses on driving customer adoption and retention for the Navigator Platform, requiring expertise in sales enablement and strong relationship management skills.
Financial Services
No H1B
Responsibilities
Strategic POD Partnership: Collaborate and partner with the Area Sales Manager (ASM), and POD team members (RMs, ARMs) to develop and execute cohesive market strategies and achieve unified sales goals
Sales Enablement and Retention Cycle Ownership: Drive superior success by contributing to and supporting the POD’s sales efforts for Navigator Platform, and owning the customer adoption and retention lifecycle, which includes:
Driving process improvements aligned with superior customer outcomes and the overarching Capital One Sales Process
Providing subject matter expertise on processes and Navigator Platform when representing the Sales organization
Product and Process troubleshooting, specifically relating to Navigator Platform
Frequent, in-market visits to dealerships to foster relationships and execute the customer enablement cycle
Qualification
Required
High School diploma, GED or equivalent certification
At least 1 year of experience in Process Management
At least 1 year of experience in Relationship management
Preferred
Bachelors Degree
2+ years of experience in Process Management
2+ years of experience in Relationship management
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
Benzinga.com
2026-01-21
Business – Latest Financial & Stock Market News | New York Post
2026-01-20
Business News: Pasadena Star-News
2026-01-19
Company data provided by crunchbase