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Capital One · 21 hours ago

Relationship Manager, Business Cards & Payments - Acquisitions (Columbus)

Columbus, OH

Full-time

Onsite

Mid, Senior Level

$100K/yr - $135K/yr

3+ years exp

Capital One is a financial services company that values excellence and innovation. They are looking for a Relationship Manager in their Business Cards & Payments group to assist small and mid-sized businesses in optimizing their payment solutions and building long-term relationships. The role involves consultative selling, identifying business opportunities, and driving customer engagement in a designated territory.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Use insight and consultative selling techniques to teach prospective customers how they can leverage payment solutions (purchasing, travel, and electronic account payable) to positively impact their business

Learn about local small and mid-sized businesses and their purchasing needs and behavior

Analyze the small and mid-sized business’s total business spend to identify additional opportunities to leverage our products and services

Build broad and technical product knowledge and an understanding of how client-side processes should work with our products and services

Assist the business with incorporating our products into their purchasing platform and bookkeeping software

Maintain and update CRM systems regarding sales calls, pipelines and closed sales to ensure data compliance

Acquire net new customers by cold call prospecting; this is not a referral sales model

Initiate and participate in educational and/or networking events

Establish relationships with 'Centers of Influence' in order to engage with the local small and mid-sized business community

Drive incremental charge volume on the card with new clients

Qualification

Sales experienceConsultative sellingCRM proficiencyNetworking skillsSalesforce.comGoogle SuiteProject managementTelephone skillsInterpersonal skillsOrganizational skillsPresentation skills