Alpine Bank · 17 hours ago
Customer Service Representative - Telluride
Telluride, CO
Full-time
Onsite
New Grad, Entry Level
$20.50/hr - $25.50/hrAlpine Bank is seeking a Customer Service Representative to meet the needs of bank customers by providing exceptional customer service. The role involves handling cash transactions, maintaining accurate records, and addressing customer inquiries while adhering to bank policies and procedures.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Regular and Reliable on-site attendance is required as an essential function of this position
Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE standards)
Uses numerous software applications to accomplish daily tasks with minimal errors
Maintains a balanced cash drawer and resolves errors and/or discrepancies as they arise
Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded
Understands the features and benefits of Alpine Bank consumer and business products and services
Answers basic customer inquiries and cross-sells when appropriate
Works effectively in a team oriented environment
Follows all bank policies and procedures
Performs other duties as assigned
Qualification
Required
Regular and Reliable on-site attendance is required as an essential function of this position
Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE standards)
Uses numerous software applications to accomplish daily tasks with minimal errors
Maintains a balanced cash drawer and resolves errors and/or discrepancies as they arise
Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded
Understands the features and benefits of Alpine Bank consumer and business products and services
Answers basic customer inquiries and cross-sells when appropriate
Works effectively in a team oriented environment
Follows all bank policies and procedures
Performs other duties as assigned
Customer Service oriented individual
Ability to manage multiple tasks simultaneously in a fast-paced environment
Utilizes tools and training programs available to exceed customer expectations and achieves satisfactory scores on Mystery Shops
Basic mathematical and cash handling skills
Basic keyboard navigation ability
Understanding and application of banking compliance regulations
No specific education or formal training required
An entry-level position requiring little or no banking experience
Preferred
Proficiency in Microsoft Office products (including Outlook and Word) is preferred
Bilingual abilities are a plus
Previous cash handling and/or customer service experience preferred
Company
Alpine Bank
Alpine Bank is a bank providing banking, wealth management, and mortgage services.
Founded in 1973
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$125M2025-11-24Post Ipo Debt· $75M
2020-06-11Debt Financing· $50M
2019-06-28IPO
Leadership Team
Jennifer Hawley
Vice President and Trust Officer
Recent News
The Business Times
2025-12-25
2025-12-16
2025-12-13
Company data provided by crunchbase