TEKsystems · 5 days ago
Customer Service Representative
Renton, WA
Full-time
Onsite
Entry Level
$22.50/hr - $22.50/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Patient Support Specialist to assist patients with CPAP equipment setup and provide support to medical staff. The role involves delivering excellent customer service, managing communications, and ensuring a positive patient experience in a clinical environment.
Information Technology
Responsibilities
Set up CPAP machines for patients, ensuring proper function, fit, and patient understanding of usage
Provide ongoing support to a team of doctors, including communication, coordination, and administrative assistance
Deliver excellent customer service by addressing patient questions, concerns, and equipment needs
Manage multi‑line phone systems and navigate multiple software platforms to support patient scheduling, documentation, and communication
Accurately enter patient and equipment data into electronic systems
Educate patients on home medical products and assist with product placement, availability, and pricing inquiries
Maintain a clean, organized, and safe work environment, including occasional lifting or carrying of equipment up to 50 lbs
Support daily clinic operations by assisting with patient flow, documentation, and general office tasks as needed
Qualification
Required
High School Diploma or GED
1+ year of customer service or customer resolution experience
Experience using multi‑line phone systems and navigating multiple software applications
Strong verbal communication skills and comfort working on the phone
Ability to sit, stand, and walk for extended periods
Ability to accurately enter data and learn new software systems
Preferred
Medical experience, including Respiratory Therapy or Nursing experience
Knowledge of home medical equipment, including product types, placement, availability, and pricing
Ability to occasionally lift and/or carry objects weighing up to 50 lbs (e.g., oxygen tanks)
Benefits
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health and Dependent Care Spending Accounts (HAS & DCFSA)
Transportation benefits
Employee Assistance Program
Time off/Leave (PTO, Vacation, or Sick Leave)
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Health Spending Account (HSA)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase