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Tommy's Express® Car Wash · 22 hours ago

Site Manager

Huntley, IL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Tommy's Express is seeking a Site Manager for their Huntley, IL location to lead a team focused on delivering exceptional car washing experiences. The role involves managing daily operations, developing a strong team, and ensuring customer satisfaction while maintaining a safe and efficient facility.

AutomotiveConsultingConsumer Goods

Responsibilities

Ensure a great customer experience and the highest quality wash for all guests

Manage and oversee day-to-day site operations following the company’s vision, principles, values and policies

Hire and develop a strong team with a focus on great customer experience and employee satisfaction

Inspire and build a dynamic team through effective interviewing, hiring, coaching, supervising, scheduling, and evaluations of team members

Maintain a best-in-class carwash facility

Promote and manage a safe working environment

Maintain accurate and up-to-date records for operations, human resources, preventative maintenance, and inventory; collect and enter information in the company computer system

Establish strong relationships with community partners

Perform additional operations, maintenance and carwash duties as requested

Qualification

Management experienceCustomer service experienceTechnology systems proficiencyMechanical abilityCommunication skills

Required

At least two years of successful management experience in food service, retail, automotive or other customer service driven industries

Desire to work with people to inspire team member development, grow wash club memberships and solve problems

Goal orientated with a strong work ethic and the ability to multi-task by prioritizing work tasks and goals

Ability to quickly learn technology systems including a point-of-sale system and a variety of applications on Apple and PC devices

Experience in operating a variety of equipment with the mechanical ability to direct and maintain the wash site systems

Strong verbal and written communication skills

Willingness to abide by our uniform appearance standards and consent to a background check

Availability to work a flexible schedule based upon project and training requirements

Valid driver's license required

Preferred

Carwash experience preferred, but not required

High school or equivalent (Preferred)

Benefits

401(k) matching

Paid time off

Company

Tommy's Express® Car Wash

As the car wash industry’s most innovative and fastest-growing organization, we’re pioneering our groundbreaking model of start-to-finish support with our decades of industry expertise and vision.

Founded in 2013

Grandville, Michigan, USA

51-200 employees