Senior Agency Closing Officer jobs in United States
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Capital One · 1 day ago

Senior Agency Closing Officer

Capital One is a leading financial services company seeking a Senior Agency Closing Officer. This role involves overseeing and managing the operational aspects of multifamily mortgage loan closings, ensuring compliance with Agency requirements, and providing exceptional customer service while meeting strict deadlines.

BankingCredit CardsFinanceFinancial Services
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Comp. & Benefits
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Responsibilities

Maintain close communication with customers, originators, third party vendors and underwriters to ensure proper and timely settlement
Guide deal team (Analyst and Coordinator) through transaction specific matters for timely and accurate completion
Advanced communication skills to express thoughts on complex matters to ensure an accurate understanding is received resulting in positive collaboration
Send clearly stated written requests or clear and concise verbal communications with customers, attorneys and other third parties to obtain additional information as needed
Independently comprehend and assess new information received regarding investor and underwriting guidelines, and able to offer input as to handling of such information company policies, processing procedures, etc
Independently troubleshoot inconsistent information to ensure accurate information is utilized
Ability to independently analyze complex information in order to perform real estate tax and insurance escrow analysis for closing
Review title requirements for state specific mortgage attachments and /or state mortgage tax requirements
Collaborate closely with Underwriting and Legal to work through transaction specific issues and be able to independently think through and offer solutions when problems arise
Work with insurance analyst to ensure borrower obtains required insurance coverage (casualty, liability, flood, wind, etc.)
Meticulous with work product review to spot incorrect information in work product
Gather and prepare information for completion of closing documents including 3rd party fees, payoffs and subordinations
Verify underwriting and funding conditions are signed off prior to settlement
Confirm loan information in all bank and GSE delivery systems/portals are accurate
Review and work with closing counsel in the preparation and delivery of closing documents
Review final settlement statement and Disbursement Ledger for accuracy and compliance, including the verification of seller and lender credits, funds on deposit, and payoff of debt (if applicable)
Follow up with closing/escrow agent to verify settlement of loan, disbursement of funds and advise of any problems or concerns
Meet established productivity levels and turnaround times as set by Manager and be able to effectively communicate reasoning when expectations need to be revised
Sharp understanding of Agency requirements and Closing process to ensure a high level of Quality Control

Qualification

Agency Commercial Mortgage ClosingSalesforceCustomer ServiceReal Estate AnalysisDetail OrientedSelf-MotivatedCommunication Skills

Required

Bachelor's degree or Military experience
At least 4 years of Agency Commercial Mortgage Loan Closing experience

Preferred

5+ years of Agency Commercial Mortgage Loan Closing experience
5+ years of Salesforce experience

Benefits

Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Lo Li
CTO, Managing Vice President Retail Bank
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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Company data provided by crunchbase