TEKsystems · 1 day ago
Customer Service Support Specialist
Honolulu, HI
Full-time
Onsite
Entry, Mid Level
$23/hr - $23/hr
2+ years expTEKsystems is a leading provider of business and technology services, and they are seeking an experienced Customer Service Support Specialist to join their Service Delivery Division. In this role, you will provide critical support to branches, call centers, and other departments by assisting customers with resolving operational inquiries and concerns.
Information Technology
Responsibilities
Handle customer inquiries and resolve operational issues efficiently
Support branch and call center teams with escalated calls and complex situations
Ensure confidentiality and professionalism in all interactions
Maintain accuracy and attention to detail while managing multiple priorities
Ability to multi-task and manage escalation calls effectively
Ability to work in a small team
Opportunity to learn banking operations and grow into various areas within the organization
Qualification
Required
2+ years of progressively responsible experience in an office environment
Familiarity with technology systems
Strong written and verbal communication skills
Ability to handle confidential matters judiciously
Excellent attention to detail with strong follow-through
Ability to work under pressure and meet multiple deadlines
Good time management skills
Able to work Monday to Friday from 8am to 5pm HST in person
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase