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US Digestive Health · 1 day ago

Regional Director

Exton, PA

Full-time

Hybrid

Lead/Staff, Director/Executive

5+ years exp

US Digestive Health is a healthcare organization focused on providing quality patient services. They are seeking a Regional Director to oversee financial aspects of assigned practices, ensure operational efficiency, and manage staff performance across multiple divisions.

Health Care

Responsibilities

Oversee and manage all financial aspects of assigned practices, including revenue, expenses and budget adherence

Maintain accountability for Division P&L results and identify opportunities to improve financial performance

Analyze monthly financial reports, identify trends or variances, and develop actionable plans to address them

Support the development and implementation of strategic initiatives focused on operational efficiency and cost control

Monitor staffing, productivity, and operational workflows to ensure alignment with financial, budgeted and operational goals of multiple divisions

Develops, updates, and ensures compliance with appropriate departmental policies and procedure manuals for use by staff

Work in conjunction with Accounting and Finance, Lead Directors, and Lead Physicians and other Division Directors in the evaluation and development of existing and new services at the facility

Ensures that the performance benchmarks and matrix are monitored, and appropriate feedback is given to all stakeholders

Evaluates staff performance management and reviews/approves progressive disciplinary action, up to and including discharge/termination

Formulates and continually reassesses plans to reduce barriers to providing access to the highest quality patient service

Selects, coaches, and develops staff in accordance with USDH policies and procedures. Develop and mentor practice managers/supervisors to build strong leadership, operational excellence, and accountability within their teams

Ensures that all employees are given an orientation to the organization’s mission and are instilled with a passion of service excellence in how they approach their day-to-day responsibilities

Promotes the implementation of positive customer relations by the employees and physicians

Remains current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation

Actively participates and attends all mandatory in-services and committee meetings

Formulates and maintains effective working relationships with peers and management and functions as an effective team member

Respects and protects the patients’ rights to confidentiality and privacy and discloses information only for professional purposes which are in the patients’ best interest with full consideration of their legal rights

Performs other related duties incidental to the work described herein

May perform other duties as assigned

Travel between locations in PA/DE is required on a regular basis (up to 75%)

Qualification

BudgetingFinancial planningOperational performanceLeadershipEMR systemsAnalytical skillsInterpersonal communicationChange managementCustomer relationsEthical standardsTeam collaboration

Required

Bachelor of Science in Business or Healthcare Management or commensurate experience

Minimum Of Five (5) Years' Experience In Clinical Operations

Prior experience in a clinical operations management role, including supervisory experience, with fiscal responsibility in a for profit setting

Proficient in computer programs including excel and word, and prior experience with multiple EMR systems/software

Strong ethical and moral character references

Language skills adequate for high-level written, interpersonal and telephone communication

Must have experience with budgeting, financial planning and reporting

Proven ability to interpret financial data, build budgets, model projections and drive operational and fiscal improvements

Demonstrate ability to function as a change agent and innovator

Communicate clearly with patients and all members of the staff

Proven track record of excellent interpersonal and communication skills

Strong leadership, communication, and analytical skills

Excellent leadership skills with the ability to lead individuals and team to accomplish common goals

Experience working with clinical and administrative leadership to drive strategic/business planning and financial and operational performance

The successful candidate must have the ability to work independently as well as function within a team; have the ability to analyze reports, determine priorities, and plan strategies

Ability to handle frequent interruptions that result in having to re-evaluate priorities, with strong initiative to get daily work finished and processed