Arapahoe County ยท 12 hours ago
Office Coordinator
Centennial, CO
Full-time
Onsite
Mid Level
3+ years expArapahoe County government serves its communities, and they are seeking an Office Coordinator for the Coroner's Office. This role is responsible for handling clerical tasks, assisting customers with inquiries, and managing documentation related to death certificates and autopsy reports.
Government
Responsibilities
Assist a diverse customer base in person, over the telephone, and via email to assist with death certificates, autopsy reports, and general inquiries in a courteous manner
Manage the coroner's general inbox, including public requests, documentation for body releases, and media press releases
Verify, certify, and process death certificates and amendments (EDR/COVES knowledge required)
Track and manage co-signed death certificates
Oversee autopsy report handling: ensure completeness, scan into case files, process requests/invoices, send reports to external agencies, and communicate processing timelines
Process jurisdiction transfer paperwork
Support data collection and analysis including preparation of Annual Report, collaboration with Public Health, and processing open records information/data requests
File case records and manage county forms
Maintain the Coroner's SharePoint site and office equipment (printers/fax)
Answer calls related to death certificates, autopsy reports, and general inquiries, and performs general clerical tasks
Perform other duties as assigned
Qualification
Required
Proficient in EDR/COVES, CME, Accurint, and Microsoft Office (Word, Outlook, Excel, Teams)
Strong customer service, communication, and organizational skills
Skilled in resolving complex or sensitive issues with professionalism and empathy
Accurate and efficient data entry and multitasking in high-volume, high-stress environments
Able to assess information, handle confidential data, and respond to inquiries per policy
Flexible and adaptable to changing priorities, environments, and regulations
Maintains effective working relationships with peers, customers, and leadership
Knowledgeable in legal/medical terminology, coroner services, and applicable laws/regulations
Familiar with community resources for referral support
High School Diploma/GED required
At least 3 years of clerical experience, which includes providing customer service
Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered
Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check
Will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check
Successful completion of bi-annual Colorado Justice Information System (CJIS) training
Incumbents must be available for emergency events and available to work on-call as needed including evenings, holidays and weekends
Preferred
Customer Service Experience
Coroner's Office or Funeral Experience
Bi-Lingual (Spanish)
Company
Arapahoe County
Arapahoe County is Colorado's first county and spans both urban and rural areas. The County Seat is located in Littleton, Colorado.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Elizabeth Mayer
Communications Business Partner
Gary E. Salazar
Communications Business Partner - Public Works & Development
Recent News
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