IT Helpdesk I - Project Based jobs in United States
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Autonomous Solutions, Inc. (ASI) · 3 weeks ago

IT Helpdesk I - Project Based

positionLogan, UT
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Autonomous Solutions, Inc. (ASI) is revolutionizing industries with state-of-the-art autonomous robotics solutions. As an IT Help Desk I, you will focus on Tier 1 support of employee technical needs, maintaining and supporting end user operating systems and hardware, while also working on technical projects as needed.

ManufacturingSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Manages and resolves help desk tickets in a thorough and timely manner
Will respond to employees needs via phone, email and internet communications
Identifies, researches and resolves complex technical problems
Install, make changes and repair computer hardware and software
Documents and monitors problems to ensure resolution in a timely manner
Create, update and maintain company knowledge base articles
Will work on technical projects as needed
Light server maintenance

Qualification

Technical supportWindowsMacOSLinuxNetworkingProblem solvingCommunication skillsDetail orientedSelf-motivated

Required

Education or work experience in IT or related field
0-2 years of experience in IT
Excellent at problem solving technical issues
Ability to operate computer systems well. (Windows, MacOS, Linux)
Works well with others
Detail oriented in order to keep accurate notes on tickets, and changes
Ability to diagnose and resolve basic computer technical issues
Good understanding of networking and cabling
Excellent oral and written communication skills
Self-motivated and proactive to see tasks through to completion

Company

Autonomous Solutions, Inc. (ASI)

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Autonomous Solutions, Inc. (ASI), worldwide leader of industrial vehicle automation, developed Mobius® autonomous fleet management system.
dateFounded in 2000
location
Mendon, Utah, USA
people-size201-500 employees
web-link
http://www.asirobots.com/

H1B Sponsorship

Autonomous Solutions, Inc. (ASI) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
U.S. Army Combat Capabilities Development Command Ground Vehicles Systems Center
2020-08-19Grant

Leadership Team

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Mel Torrie
President/CEO
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Recent News

PRWeb
AUTONOMOUS SOLUTIONS, INC. FOUNDATION, INNOVA, DOCUMENTARY OF "UNtethered" DEBUTS DECEMBER 2ND in UTAH
2025-11-28
Zawya.com
Titan Autonomous and Inovartic Investment announce joint venture
2025-10-25
PRWeb
ASI Showcases Non-Stop 24-Hour Autonomous Farming for Agriculture at FIRA USA 2025
2025-10-21
Company data provided by crunchbase