First Entertainment Credit Union · 20 hours ago
Director, Fraud & Investigations
Hollywood, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$155K/yr - $180K/yr
10+ years expFirst Entertainment Credit Union is looking for a seasoned Director, Fraud & Investigations to serve as a strategic leader for their First Line of Defense (1LOD) for enterprise fraud risk. This role is responsible for the end-to-end execution of fraud prevention, detection, and remediation, ensuring alignment with Enterprise Risk Management (ERM) and regulatory standards.
BankingFinancial ServicesNon Profit
Responsibilities
Develop and implement scalable financial crime prevention strategy and framework, ensuring alignment with company SOPs, regulatory requirements and industry best practices
Align fraud activities with the company’s risk taxonomy, appetite, and KRIs. Participate in RCSAs and scenario analyses to ensure control ownership
Ensure compliance to AML/CTF, KYC, and Sanctions regulations. Lead internal/external audit efforts and manage remediation for identified gaps
Drive the adoption of fraud detection tools and analytics; manage 3rd party vendor relationships for investigations and transaction monitoring
Partner with ERM to define and maintain the CU’s financial crime risk appetite, policies, and standards in line with regulatory obligations
Lead fraud monitoring, alert reviews, and investigations across customer, employee, and vendor channels
Coordinate with Legal, Compliance, People & Culture, IT, and law enforcement. Ensure all events are escalated according to regulatory and ERM expectations
Serve as the primary control owner for fraud incidents, conducting root-cause analysis and implementing corrective action plans
Balance fraud loss mitigation with operational efficiency and customer/member experience
Serve as the main contact for internal audits and external regulatory examinations with audit-ready documentation, proactively addressing findings, and institutionalizing corrective actions
Build and mentor a high-performing fraud & investigations team, fostering a culture of accountability and compliance
Prepare comprehensive analysis, Board reports, first-line fraud metrics and trend analyses provide clear, business-focused insights
Act as a liaison between internal stakeholders and external partners (law enforcements and financial intelligence units), optimizing our suite of tools and technologies to protect the Credit Union’s assets and reputation
Embed a risk-aware, accountable culture within operations and the broader organization by implementing robust fraud prevention and escalation trainings and guidance
Qualification
Required
Bachelor's degree in Finance, Business, Criminal Justice, or related field required
10+ years of related experience in a full-service financial institution with 5 years of experience in a leadership role required
At least 7+ years of experience in financial crime, fraud prevention or compliance within the financial services industry is required
Working knowledge in fraud detection systems, transaction monitoring tools, and case management platforms
Strong knowledge of risk assessment methodologies and financial crime typologies
Strong knowledge of BSA/AML, OFAC, and USA PATRIOT Act, Reg E and Reg Z required
Thorough knowledge of regulations applicable to essential responsibilities
Stellar verbal and written communication skills to convey information effectively
Advanced proficiency with Microsoft Office applications, such as Excel, Access, Word, Power Point, and Outlook
Preferred
Advanced degree (MBA/JD)
CFE (Certified Fraud Examiner), or similar credentials strongly preferred
Company
First Entertainment Credit Union
First Entertainment Credit Union is a non-profit organization that deals with banking, insurance, loans, credit cards and consumer lending.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Owen
Chief Executive Officer
Recent News
Seattle TechFlash
2025-08-21
2025-08-01
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