TEKsystems · 20 hours ago
Desktop Support Technician
Monroe, LA
Contract
Onsite
Entry Level
$15/hr - $24/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Technician for a 6-month contract in a fast-paced healthcare facility. The role involves supporting a wide range of hardware and software in a hospital setting, focusing on troubleshooting and managing Tier I support tickets.
Information Technology
Responsibilities
Handling Tier I tickets escalated from the Help Desk
Troubleshooting hardware and software issues
Supporting Windows 10/11 devices
Working with Active Directory (lookups, OU associations, etc.)
Imaging, deploying, and upgrading laptops, desktops, and thin clients
Supporting WOWs (workstations on wheels), mobile devices, iPhones, printers, and more
Following standardized processes for device builds and configurations
Occasionally entering patient rooms or clinical areas (comfort with this is required)
Qualification
Required
At least 1 year of true IT experience (or 2 years without a degree)
Experience supporting Windows 10/11
Hands-on hardware/software troubleshooting
Familiarity with Active Directory
Experience with ticketing systems (ServiceNow is a plus)
Strong customer service mindset (think 'Disney-level' service)
Clear communication and solid documentation habits
Ability to stay organized in a fast-moving environment
Comfort using basic tools to assemble or adjust hardware
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase