The Carrera Agency ยท 1 day ago
Salesforce Architect
The Carrera Agency is seeking a Salesforce Architect to shape digital transformation initiatives for a growing entertainment organization. This role involves designing and delivering scalable technology solutions that enhance guest experiences and optimize enterprise operations using Salesforce technologies.
Responsibilities
Architect and implement scalable solutions within Salesforce and integrated digital platforms to meet organizational goals across Sales, Marketing, Guest Services, Special Events, and Partnerships
Define and maintain architecture standards and best practices for Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Field Service, and Agentic solutions
Analyze business needs and translate them into robust technical designs that align with enterprise IT strategy
Evaluate and recommend tools, frameworks, and platforms to support digital transformation initiatives
Collaborate with cross-functional teams to define integration strategies between Salesforce and other enterprise systems such as ERP, ticketing, and customer data platforms
Oversee the design and performance of APIs, middleware, and data flows that support customer engagement and operational workflows
Design and execute configuration, field and object creation, workflow automation, and oversee vendors to ensure cohesive, scalable solutions
Lead technical planning, solution design reviews, and architecture governance for Salesforce initiatives
Troubleshoot and resolve complex production issues across digital platforms, ensuring timely implementation of fixes and improvements
Provide architectural guidance and mentorship to development teams, Salesforce administrators, and business/data analysts
Stay informed of Salesforce releases, emerging technologies, and industry trends to guide future-state architecture planning
Oversee Salesforce administration including user provisioning, permissions, security roles, and governance
Manage environment setup, release coordination, and change control across sandboxes and production environments
Maintain platform integrity through data management, configuration optimization, and documentation of system changes
Partner with IT Security and business teams to ensure compliance, user onboarding, and continuous platform reliability
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or related field
Salesforce certifications strongly preferred: Application Architect, System Architect, Platform Developer II, Certified Administrator, Sales Cloud Consultant, Marketing Cloud Engagement Administrator, Data Cloud Consultant
7-10+ years of experience in software development and solution architecture
5+ years focused on Salesforce platform design and delivery
Expertise in designing scalable Salesforce solutions, including custom development, system integrations, and platform security
Strong understanding of Salesforce data architecture, declarative and programmatic tools (Apex, Visualforce, Lightning Web Components), and API integration
Experience with modern cloud architecture patterns and tools including middleware, REST/SOAP APIs, identity management, and data pipelines
Proven ability to balance technical excellence with business objectives
Strong communication skills to explain architectural decisions to both technical teams and executive stakeholders
Preferred
Direct digital experience in sports, entertainment, hospitality, and/or real estate industries