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RHO Inc. · 3 days ago

Enterprise Command Center – SolarWinds Monitoring Engineer

United States

Full-time

Remote

Mid, Senior Level

1+ years exp

RHO Inc. is seeking a SolarWinds Monitoring Engineer to implement engineering strategies for a large distributed SolarWinds environment. The role involves maintaining application performance monitoring solutions, managing SolarWinds tickets, and creating documentation for customer training.

Information TechnologyPharmaceuticalRecruiting

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Implement best in class engineering strategies to support a large distributed SolarWinds environment

Maintain responsibility for supporting the Application Performance Monitoring solution via SolarWinds

Execute the daily activities of ServiceNow SolarWinds tickets e.g., add/remove, maintenance mode, discovery, custom properties etc. for Application/Hardware Performance Monitoring efforts

Create documentation of all steps and training for application customer and enable integration of SolarWinds process SolarWinds tickets, development of single pane of glass dashboards, including integration with ServiceNow ITSM

Qualification

SolarWindsServiceNow ITSMData engineeringWindows Operating SystemsLinux Operating SystemsAgile frameworksVerbal communicationWritten communication

Required

1 to 2+ years of experience with SolarWinds, processing SolarWinds Tickets, installing agents, SNMP/WMI polling, APIs, performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool

Experience with maintaining SolarWinds processes

Experience in data engineering with SolarWinds for both ingestion and extraction for custom properties

Experience with ServiceNow (SNOW) ITSM. Execute on data calls for reporting

Experience with Windows and Linux Operating systems, services, daemons, containers, and VMs

Experience with troubleshooting and identifying SNMP/WMI polling issues

Ability to obtain a security clearance

HS diploma or GED and 13+ years of relevant professional experience or BA or BS degree in computer science, electronics engineering, or other engineering or technical discipline with 5+ years of relevant professional experience

Preferred

Experience with Agile frameworks

Experience with the VA

Experience with ServiceNow Visual Task Boards and service ticket management

Possession of excellent verbal and written communication skills

Public Trust clearance

Company

RHO Inc.

Glassdoor3.1

Since 1981, RHO has delivered the best IT and Pharmaceutical solutions to our clients- the key to the success of any organization! RHO understands today's business challenges and the utmost importance to locate and secure exceptional professionals.

Founded in 1981

Hillsborough, New Jersey, USA

51-200 employees

https://rho-inc.com/

Funding

Current Stage

Growth Stage

Leadership Team

Deborah Johnson

President

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