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DeepL · 1 day ago

Senior Solutions Consultant

Austin

Full-time

Hybrid

Mid, Senior Level

4+ years exp

DeepL is a global communications platform powered by Language AI, aiming to break down language barriers. They are seeking a Senior Solutions Consultant to act as a technical expert and strategic advisor to customers, driving adoption and satisfaction through tailored solutions.

Artificial Intelligence (AI)Foundational AIGenerative AISoftwareTranslation Service

Growth Opportunities

Responsibilities

Act as a strategic advisor to prospects and clients, shaping their overall vision for DeepL’s solutions while ensuring alignment between business goals and technical requirements throughout the pre-sales process

Collaborate closely with Sales and Account Executives to guide complex sales cycles, translating deep technical insights into strategic business outcomes

Develop and present tailored product presentations, demos and prototypes to showcase DeepL's capacity to eliminate language barriers, leveraging your technical expertise for seamless integrations with various SaaS and iPaaS platforms

Simplify complex technical information into clear, actionable insights, ensuring stakeholders fully understand how DeepL fits into their ecosystem

Conduct comprehensive technical evaluations — from scoping and executing proofs of concept, responding to RFPs, and facilitating workshops — to guide prospects toward successful adoption and measurable impact for both API and enterprise engagements

Develop, manage, and deliver (enablement) tools, training resources, and dashboards to keep Sales and Customer teams up-to-date on emerging product capabilities

Collect and share market and product feedback with Marketing and Product teams, influencing roadmap priorities and shaping open-source developer offerings

Foster strong client partnerships by advocating for customers’ strategic vision with DeepL through hands-on technical support, continuous engagement, remote and on-site sessions, ensuring high satisfaction and long-term solution adoption

Qualification

SaaS experienceREST APIsSSO frameworksTechnical project managementCustomer evaluationsClient-facing experienceSales engineeringAccount managementTechnical supportEmerging technologies

Required

4+ years of professional experience, with at least two years in client-facing pre-sales, sales engineering, software implementation or account management at a SaaS company

Significant sales, pre-sales or customer support experience in a fast-paced SaaS product organization

Previous hands-on experience with customer evaluations and deployments

Technical knowledge covering REST APIs and SSO frameworks (Azure/OpenID)

You enjoy leading complex technical projects and programs with many stakeholders

Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions

You have a base of knowledge of IT questionnaires, security and compliance questionnaires, and are comfortable working on RFIs/RFPs

Excited about joining a scale-up where not everything is figured out. We move fast and are actively building the playbook, and we must shift priorities and adapt dynamically to new situations