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MassMutual · 6 days ago

Executive Liaison

Springfield, MA

Full-time

Hybrid

Senior Level

7+ years exp

MassMutual is seeking an experienced Executive Liaison to provide administrative and program/project-related support to the Head of Operations Insights & Performance Optimization and their team. The role involves managing calendars, coordinating meetings, preparing reports, and handling confidential information while ensuring smooth operations within the department.

FinanceFinancial ServicesInsuranceLife InsuranceRetirement

H1B Sponsor Likely

Responsibilities

Calendar management for the Head of Operations Insights & Performance Optimization and their direct reports: accept/decline requests, develop intimate knowledge of meeting priorities to make decisions on behalf of the leader, and proactively resolve conflicts

Prepare and submit invoices/expenses

Schedule meetings, conferences, and events; interface with the executive support team and/or Event Planning Team to coordinate schedules, create registrations and communications, reserve conference rooms, order catering, and prepare materials

Prepare meeting agendas, coordinate meetings, and take minutes as needed, including circulating action items for follow-up

Finalize high-level materials—review, edit, and format semi-final drafts (e.g., communications, letters, PowerPoint slides, Excel exhibits) to produce polished deliverables

Provide program/project-related support

Proactively identify and execute communication needs across the department

Participate in organizational change and talent discussions with Management and HR

Partner with Recruiters, Facilities, IT, Management, and HR Consultants to ensure seamless onboarding of new hires

Assist with preparation of monthly Business Review Meeting materials and quarterly All Employee Meetings

Schedule travel arrangements and manage travel expenses for the Leadership Team

Serve as OER Coordinator for environmental and technical emergency planning; NET liaison for monthly Operations newsletter; eCornell coordinator; and Unit Information Coordinator/Records Retention representative for the department

Qualification

Executive SupportMicrosoft Office SuiteProject CoordinationGoogle WorkspaceFinancial Services ExperienceAribaConcurLean ManagementWorkdayServiceNowXMattersArcherCollaborationCommunication

Required

High school diploma or equivalent

7+ years of progressive experience providing high-level administrative support in roles such as Executive Assistant, Chief of Staff, Office Manager, or similar positions involving executive-level coordination and/or stakeholder engagement

4+ years' experience working with Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, Zoom, and/or Slack

Ability to travel interchangeably between Boston, MA and Springfield, MA as needed

Preferred

At least 2+ years' experience in the Financial Services Industry

Experience working collaboratively with internal and external partners to achieve results

Proficient working knowledge of Ariba and Concur system applications

Knowledge of Lean Management (Huddle Boards, Operational Metrics, etc.)

Ability to leverage additional technology such as Workday, ServiceNow, xMatters, and Archer

Ability to complete a high volume of work with limited direction and oversight

Benefits

Networking opportunities, including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups.

Access to learning content on Degreed and other platforms.

Your ethics and integrity will be valued by a company with a strong and stable ethical foundation, offering industry-leading pay and benefits.

Company

MassMutual

Glassdoor3.9

MassMutual is a mutual life insurance company that provides investment management and trust services.

Founded in 1851

Springfield, Massachusetts, USA

5001-10000 employees

https://www.massmutual.com/

H1B Sponsorship

MassMutual has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (96)

2024 (94)

2023 (66)

2022 (115)

2021 (121)

2020 (73)