HireTalent - Staffing & Recruiting Firm ยท 2 days ago
Office/Administration - Customer Service Support Lv1
HireTalent is a staffing and recruiting firm, and they are seeking a Customer Service Support Lv1. The role involves managing mail and shipping services, processing inbound packages, and assisting with customer inquiries regarding mail services.
DeliveryHuman ResourcesStaffing Agency
Responsibilities
Record & sort incoming US Government Client mail / inter-office domestic & international mail by department mailstops & locations
Process outbound US Government Client mail on Client postal equipment
Knowledge of specialty mail requirements
Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system
Perform daily mail runs as scheduled
Collect outgoing mail
Operates Client mail inserting equipment to process daily invoices and on-demand projects
Assists with fulfillment projects as needed including manual assembly, labeling etc
Look up recipient information on Cargill website for mail & packages that are insufficiently addressed
Manage customer inquiries regarding mail & shipping services
Maintain accurate records of employee & retiree lists
Qualification
Required
High school diploma or equivalent
1-2 years experience in mail & delivery services
Basic PC knowledge...Microsoft Outlook, Word & Excel
Ability to lift up to 35 lbs
Effective verbal and written communication skills
Preferred
1-2 years of dock experience
Electric Hand Jack / Forklift experience
Company
HireTalent - Staffing & Recruiting Firm
HireTalent is a certified Minority Business Enterprise (MBE) workforce solutions firm, specializing in securing the best talent fits in Executive/Retained Search, Direct Hire Placements, MSP, SOW, and nationwide hiring program management and support.