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Acuity, Inc. · 3 days ago

Business Process Analyst

Reston, VA

Full-time

Onsite

Mid Level

3+ years exp

Acuity, Inc. is a technology consulting firm that supports federal agencies, and they are seeking a dynamic Business Process Analyst to support a Federal customer within the Department of Homeland Security. The role involves gathering, analyzing, documenting, and validating user requirements, as well as facilitating communication between clients and developers throughout the project.

Cyber SecurityInformation Technology

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Interfacing with clients to define user requirements and to discuss issues, questions, and project status

Understanding system capabilities and how the capabilities can meet the client’s business objectives

Analyzing user requirements to identify implicit and ambiguous requirements

Managing requirements throughout the project

Business Process Modeling and Business Process Reengineering

Qualification

Data ManagementBusiness Process ModelingTechnical DocumentationClient Facing ExperienceServiceNowAdvanced PowerPointMulti-taskingWriting SkillsCommunication SkillsInitiative

Required

At least three (3) years experience in a related Information Technology field

At least two (2) years experience in data management experience, working in disciplines such as master data management, metadata management, data quality management and data architecture management

At least two (2) years experience developing and writing technical documents such as standard operating procedures, memorandums of understanding, policies, etc

At least two (2) years experience in a client facing role; federal clients preferred

Excellent writing and communication skills

Advanced PowerPoint skills

Able to take initiative, manage own workload, and assume responsibility for tasks

Able to multi-task, handle multiple projects, and meet internal and client deadlines

Existing or prior ServiceNow experience with one of the leading law enforcement agencies

US Citizenship required and the ability to obtain and maintain DHS Suitability