LanceSoft, Inc. · 2 months ago
Business Process Productivity Analyst
United States
Full-time, Contract
Remote
Senior Level
7+ years expLanceSoft, Inc. is seeking an experienced Business Process Productivity Analyst to support Intelligent Workspace implementations on ServiceNow. The role focuses on transforming proof-of-concept outcomes into data-backed business value models that demonstrate productivity and efficiency across various enterprise domains.
Information Technology
Responsibilities
Quantify business value: Analyze POC results and business process data to translate improvements into measurable KPIs (e.g., cycle-time reduction, productivity gain, cost avoidance)
Develop ROI models: Create clear and defensible financial models showing payback, benefit realization, and scalability potential
Map process impact: Link automation and AI enhancements directly to ERP process outcomes and organizational objectives
Build executive business cases: Develop concise, KPI-driven business case documents and presentations to support investment decisions
Collaborate cross-functionally: Partner with solution architects, process SMEs, and design teams to align technical innovation with business value
Benchmark performance: Maintain libraries of standard KPIs and benchmarks across major ERP domains for consistent measurement
Support scaling: Provide insights and recommendations for extending POC success across additional business units or geographies
Qualification
Required
7+ years' experience in ERP-related business process analysis, value engineering, or digital transformation roles
Strong understanding of core ERP process domains, including: Finance (AP, GL, Reporting, Close), Procurement (Source-to-Pay, Vendor Onboarding, Approvals), Order Management (Order-to-Cash, Fulfillment, Billing), Maintenance & Supply Chain (Inventory, Asset Mgmt, Logistics)
Proven success creating quantitative business cases and ROI models using KPIs and process metrics
Strong analytical skills with proficiency in Excel, Power BI, or equivalent modeling tools
Excellent communication and storytelling abilities — can translate analytics into executive-level insight
Experience working with ServiceNow, SAP, Oracle, or automation/AI platforms
Preferred
Prior experience in consulting, value realization, or enterprise transformation programs
Familiarity with process mining, task mining, or intelligent automation tools for quantifying performance improvement
Experience supporting proof-of-concept to production transitions in enterprise systems
Understanding of ServiceNow App Engine, ERP Canvas, or similar workflow orchestration platforms
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase