Compucom Staffing ยท 3 weeks ago
Tier 2 Video Technician
Seattle, WA
Full-time
Onsite
Entry, Mid Level
$22/hr - $31/hr
2+ years expCompucom Staffing is seeking a qualified Tier 2 Video Technician to join their team onsite in Seattle, WA. This technician will provide end-user support, ensuring the uptime of video conference systems and responding to incidents promptly.
ConsultingDeliveryInformation TechnologyStaffing Agency
No H1B
Responsibilities
Drive video conference rooms and Surface Hub systems uptime utilizing daily checks
Respond quickly to incidents and assist in person
Perform video conferencing hardware and systems repair and build
Open, manage, and close / escalate incidents in ServiceNow
Monitor incident and preventative maintenance queue
Drive systems uptime
Continuously improve, train, and shadow
Qualification
Required
Minimum 2+ years of IT experience
Experience with Windows, Mac, iOS environment, and proficient in Microsoft Office Applications
Must be reliable and punctual
Must be a team player
Must be able to follow directions and be dependable
Great verbal and written communication skills
Must be mechanically inclined
Must be able to lift up to 60lbs and travel the building on foot
Will be working with basic set of tools
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom Staffing
Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase