Innovetive Petcare · 19 hours ago
Client Service Representative
Landisville, PA
Full-time
Onsite
New Grad, Entry Level
$15/hr - $16/hrInnovetive Petcare is a trusted veterinary practice serving pets and pet owners in Landisville, PA. They are hiring a Client Service Representative (CSR) to be the first point of contact for clients, ensuring a positive experience during their visits by managing appointments and providing clear communication.
Health CareHospitalPetVeterinary
Responsibilities
Greet clients and patients in person and over the phone
Schedule veterinary appointments and manage calendars
Check clients in and out and process payments accurately
Communicate clearly regarding services, estimates, and hospital policies
Answer multi-line phones, emails, and client inquiries
Maintain accurate client and patient records
Collaborate with veterinarians and veterinary technicians
Support daily front desk and hospital operations
Qualification
Required
Previous customer service or receptionist experience required
Strong communication and interpersonal skills
Ability to multitask in a busy animal hospital environment
Basic computer and data entry skills
Compassion for animals and their owners
Reliable, detail-oriented, and team-focused
Preferred
Veterinary or medical office experience preferred
Benefits
Paid time off
Health, dental, vision, and life insurance
401k with company match
Free subscription to Calm Health
Employee pet care discounts
Training and growth opportunities
Supportive and collaborative team culture
Company
Innovetive Petcare
Innovetive Petcare owns and operates veterinary hospitals across the country.
Founded in 2014
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Audax Private Debt
2022-02-03Debt Financing
2022-01-18Private Equity
2020-12-17Debt Financing
Leadership Team
Andrea Sharma
Chief Financial Officer
Paul Covill
Executive Vice President
Recent News
Company data provided by crunchbase