Pecos Valley Production · 2 weeks ago
Lead Product Specialist
Hobbs, NM
Full-time
Onsite
Mid Level
$16/hr - $16/hrPecos Valley Production is a company focused on providing a positive customer experience in the medical cannabis field. The Lead Product Specialist is responsible for sales, customer service, and maintaining an organized store environment while ensuring compliance with established policies and procedures.
CannabisHealth CareMedical
Responsibilities
Responsible for sales and customer experience by maintaining an organized, safe, and inviting store environment
Ensure the sales floor is properly stocked and the presence of the store is well maintained
Maintain product knowledge
Promote a positive work environment that is customer-service oriented and compliant with established policies and procedures
Provide the highest level of customer service to PVP’s qualified patients and/or caregivers, including greeting customers warmly when they enter the store
Accurately enter daily inventory counting in Dutchie. Perform daily inventory counts prior to opening
Maintain cash registers accurately while using correct cash handling and discount application for every sale
Ensure accurate and timely data entry of customer profiles
Ensure all patients show required NMDOH documentation
Ensure HIPAA Compliance by protecting any patient data
Provide support to patients regarding self-assessments of his/her symptoms with regard to rating scale for pain
Provide patients/caregivers with up to date educational information on trends in medical cannabis field, and, provide patients with information regarding the benefits, risks and possible side effects of medical cannabis
Maintain punctuality in daily work times, appointments, and meetings
Maintain a positive, customer friendly, and professional tone in all communication (i.e. email, written, and verbal)
Assist with the preservation of a clean and organized store, which may include, but is not limited to dusting surfaces, wiping windows, sweeping/mopping floors, emptying trash bins, and cleaning bathrooms
Exhibit initiative in identifying problems and suggesting solutions in a positive manner
Exhibit good judgment and decision making
Keepsupervisor informed of program and company needs
Adheres to all company policies and procedures including the PVP Employee Handbook and QAQCHandbook
Performs other duties as assigned
Qualification
Required
Responsible for sales and customer experience by maintaining an organized, safe, and inviting store environment
Ensure the sales floor is properly stocked and the presence of the store is well maintained
Maintain product knowledge
Promote a positive work environment that is customer-service oriented and compliant with established policies and procedures
Provide the highest level of customer service to PVP's qualified patients and/or caregivers, including greeting customers warmly when they enter the store
Accurately enter daily inventory counting in Dutchie
Perform daily inventory counts prior to opening
Maintain cash registers accurately while using correct cash handling and discount application for every sale
Ensure accurate and timely data entry of customer profiles
Ensure all patients show required NMDOH documentation
Ensure HIPAA Compliance by protecting any patient data
Provide support to patients regarding self-assessments of his/her symptoms with regard to rating scale for pain
Provide patients/caregivers with up to date educational information on trends in medical cannabis field, and, provide patients with information regarding the benefits, risks and possible side effects of medical cannabis
Maintain punctuality in daily work times, appointments, and meetings
Maintain a positive, customer friendly, and professional tone in all communication (i.e. email, written, and verbal)
Assist with the preservation of a clean and organized store, which may include, but is not limited to dusting surfaces, wiping windows, sweeping/mopping floors, emptying trash bins, and cleaning bathrooms
Exhibit initiative in identifying problems and suggesting solutions in a positive manner
Exhibit good judgment and decision making
Keeps supervisor informed of program and company needs
Adheres to all company policies and procedures including the PVP Employee Handbook and QAQC Handbook
Performs other duties as assigned
Benefits
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Pecos Valley Production
Pecos Valley Production is a medical cannabis company that offers medical cannabis products for treatment.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Clinton Greathouse
Business Owner
Company data provided by crunchbase